Hotel Receptionist Job Opportunity at Beaco Resort — August 2026

Hotel Receptionist Job Opportunity at Beaco Resort — August 2026

Hotel Receptionist  

Job Details

• Employer: Beaco Resort

• Position: Hotel Receptionist

• Industry: Hospitality / Front Office

• Location: Mbeya, Tanzania

• Job Type: Full-time

• Application Deadline: September 05, 2026

Role Overview & Responsibilities

The Hotel Receptionist serves as the primary point of contact for hotel operations, ensuring a welcoming environment, managing customer inquiries, maintaining guest records, and coordinating front-desk administration.

• Customer Care & Reception: Greet arriving guests with a warm, professional demeanor and guide them to appropriate personnel or service counters.

• Inquiry Management: Handle incoming telephone calls and address customer questions regarding operational hours, room/product availability, and hotel policies.

• Front-Desk Administration: Maintain a clean, organized, and presentable reception area while managing visitor flow to ensure minimal waiting times.

• Guest Records & Appointments: Register incoming clients, schedule appointments/consultations, and log customer details accurately into the system.

• Cross-Functional Coordination: Collaborate with hotel staff across departments to ensure a seamless guest experience.

Qualifications & Requirements

• Education: Certificate or Diploma in Front Office Operations, Customer Care, Secretarial Studies, Business Administration, or a related field.

• Experience: Minimum 1 year of practical experience in a front desk, receptionist, or customer service role.

  • Experience within hospitality, healthcare, or retail environments is an added advantage.

• Technical Skills: Basic computer literacy (MS Word, Excel) and familiarity with standard office equipment (printers, multi-line phone systems).

• Core Competencies: Excellent verbal and written communication skills, strong interpersonal capabilities, high level of integrity, and professional presentation.

How to Apply

Interested and qualified candidates should submit their Cover Letter and updated CV via email:

• Email Address: [email protected]

• Email Subject Line: Application for Hotel Receptionist - [Your Name]

• Application Deadline: September 05, 2026