Head of Customs Declaration – Logistics & Client Support Job Opportunity at Hakadosh

Head of Customs Declaration – Logistics & Client Support at Hakadosh

Job Title: Head of Customs Declaration – Logistics & Client Support

Reporting to: Managing Director 

Role Summary Head of Customs Declaration will prepare and submit customs declarations, coordinate clearance  of imported materials, support logistics operations and assist business development by liaising with suppliers and  clients on shipment status and requirements. 

Key Responsibilities  

• Prepare and submit customs declarations and documentation for imports/exports in line with TRA and  customs procedures.
• Coordinate with customs agents, clearing agents and the company’s procurement team to ensure timely  clearance of raw materials and spare parts.
• Track shipments (AWB/BL) and update operations and procurement on ETAs, delays and clearance  issues.
• Liaise with suppliers, transporters and clients to resolve documentation queries and expedite delivery.
• Maintain accurate customs and import/export records, filing receipts and certificates for audits.
• Ensure correct classification, valuation and duty treatment of goods; advise on documentation required  for exemptions or special regimes.
• Support warehouse and production teams with inbound delivery schedules and documentation  handovers.
• Assist in preparing import cost estimates (landed cost), and advise on clearance fees, duties and taxes. ∙
• Participate in process improvement to reduce clearance time and costs.
• Provide basic client support related to shipment status and documentation needs.

Qualification & Experience  

•  Diploma or degree in Logistics, Supply Chain, International Trade, Commerce or related field preferred.
• 5 and Above years in customs clearance, freight forwarding, import/export documentation or logistics  operations.
• Experience with Tanzanian customs processes is an advantage.
• Familiar with TRA e-systems, customs documentation (C88/C75 equivalents), HS codes, duties and  import procedures.
• Competent with MS Office (Excel, Word) and shipment tracking systems; ability to learn e-Customs  portals.
• Good written and verbal English/Swahili; able to liaise professionally with clients and authorities. ∙ Accurate document preparation and record keeping.
• Able to resolve clearance issues and propose practical solutions under time pressure.
• Works well with procurement, operations, warehouse and sales teams.

How to apply: 

Send your CV and a brief cover note (max 200 words) to: [email protected],tz explaining why you are a good  fit with subject line: “Application — Head of Customs Declaration — Logistics & Client Support”. 

Application deadline: 12 January 2026 

Hakadosh Company Limited is an equal opportunity employer.

Only shortlisted candidates will be contacted.

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