Billing Coordinator Job Opportunity at DHL

Billing Coordinator 
Dar es Salaam
DHL
DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post.

• Extract, review, and assess raw data from IBS for rated shipments that are due invoicing every week.
• Work closely with IT to ensure that there are no defects with EFD reporting and printing in invoices – along with ensuring a smooth weekly billing run.
• Support to ensure that all account opening procedures are compiled as per the credit policy, this will include:

1. Signed Customer Contracts
2. Supporting paperwork i.e. legal documents
3. Credit references checks

• Ensure that all IBS-related invoices comply with the relevant country laws and regulations
• Timely review and manage accurate customer information in CMD – database.
• Identify, report any possible tariff defects and adopt global country applicable surcharges to enhance maximum country revenue.
• Work closely with shared service centers to

1. Ensure that all shipments are billed
2. All sanctioned shipments are accurately reported as per the global guideline manual

• Work closely with the management and commercial department – to report, and project revenue data weekly and monthly.
• Manage top-line revenue by ensuring accurate billing with minimal errors.
• Handle customer queries, and correct billing errors through credit notes, while managing customer query turnaround time (TAT) within 3 days.
• Support for internal and external audits.
• Perform and report any other tasks as may be guided by the line manager.

Education and Experience

• Holder of Bachelor Degree in Accounting / Finance
• Goal and deadline driven
• High Level of integrity
• Willingness to learn and adapt their experience to a dynamic environment.
• Ability to work in a team.
• Competent user of the Microsoft Excel Functions
• Good oral & written communication skills both in English and Kiswahili.

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