Camp Coordination and Camp Management Assistant at Danish Refugee Council

Job title: Camp Coordination and Camp Management Assistant

Employment Band: I
Reporting to:Camp Coordination and Camp Management Team Leader
Technical line manager: Camp Coordination and Camp Management Manager
Unit/department: Camp Coordination and Camp Management
Location: Nyarugusu camp

Overall purpose of the role

A Camp Management Assistant, under the management and supervision of a Camp Management Team Leader and in close collaboration with other government and humanitarian colleagues will be responsible for direct implementation of camp management activities in the camp.

Responsibilities:

• Supervise refugee incentive workers
• Monitor and support the coordination of services and Management in the camp
• Identify gaps in service provision to refugees, proactively referring issues to relevant forums
•  Oversee and ensure that NFI distributions are conducted in an accessible and accountable manner
• Work in close collaboration with refugee stakeholders (Community Leaders, Elders, Representative Committees…) to ensure a wide acceptance of camp management activities in particular and facilitate dispute resolutions regarding the provision of humanitarian services in general
• Work in close collaboration with refugee stakeholders, and ensure community participation and mobilization in camp management
• Ensure diversity and inclusion and ensured that protection considerations are mainstreamed across all sectors
• Receive and handle complaints and feedback from beneficiaries and refer to relevant actors
• Ensure Camp management implementation is compliant with the Core Humanitarian Standards (CHS) and the DRC Code of Conduct (CoC)
• Write reports as required by Team Leader
• Ensure daily verbal feedback on urgent issues reported
• Participate in camp coordination meetings as well as meetings with refugee leadership committees
• Any other duties to support camp management activities assigned by Manager/Team Leader

Experience and technical competencies:

• At least 2 years of work experience in humanitarian displacement situation
• Demonstrated previous experience working with refugees or other vulnerable populations
• Excellent interpersonal and problem-solving skills, creativity and flexibility
• Flexibility in working hours when needed
• Excellent Communication skills
• Proven computer literacy skills (Microsoft Word and Excel
• Comfortable in a multi-cultural environment, flexible and able to handle pressure well ability to engage with community members in an open manner, maintain confidentiality and respect
• Ability to communicate and write reports in English
• Language ability in Kiswahili, kibembe, Kiha and Kirundi are considered and as added advantage

Education:

• University Degree in areas relevant to Community Organization, Humanitarian Work, Humanitarian Protection
• Diploma in any relevant field with experience in Camp Coordination and Camp Management work

Languages:

• English – Fluent, including technical level
• Kirundi & Kibembe– Basic

Key stakeholders:

• UNHCR
• Target Refugee and Host Communities
• MoHA

Women are highly encouraged to apply

• Core competencies Basic Advanced Expert
• Striving for excellence
• Collaborating
• Taking the lead
• Communicating
  Demonstrating integrity

•Basic: I master the essentials, but may at times need help from others
•Advanced: I can work independently at full professional level.
•Expert: I am the go-to person when others need help.

DRC as an employer

By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

Professionalism, impact & expertise
Humanitarian approach & the work we do
Purpose, meaningfulness & own contribution
Culture, values & strong leadership
Fair compensation & continuous development
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

The deadline for submitting the application is 19 August 2022.

CLICK HERE TO APPLY