Wasoko Vacancy, Account Manager
Job Overview
Wasoko Vacancy, Account Manager
Account Manager
Wasoko
Arusha, Tanzania
About Us
Wasoko is modernizing informal retail across Africa by connecting small shops directly to suppliers through a digital ordering platform for free same-day delivery with additional financial services to help them grow. These retailers are home to over 90% of consumer purchases and Wasoko is dedicated to bolstering these businesses by providing them with the technology-enabled solutions they need to thrive.
We are seeking a talented and motivated candidate to join our team as an Account Manager
Position: Account Manager
Location: Arusha
Reporting into: Sr. Account Manager
Key Responsibilities
- Develop and implement a sales strategy to meet or exceed sales targets and increase customer base.
- Build strong relationships with potential and existing customers to ensure customer satisfaction and retention.
- Conduct in-person sales pitches and presentations to educate potential customers on our products and services.
- Conduct product demonstrations and provide technical support to customers as needed.
- Coordinate with internal teams to ensure smooth onboarding of new customers and provide ongoing support as needed.
- Gather and analyze data from customers to identify areas for improvement and suggest product and service enhancements.
- Keep up-to-date with industry trends, competition, and market changes to inform sales strategies.
Requirements
- Proven experience as an Account Manager.
- Able to multitask.
- Able to relate with customers and solve their issues.
- Smartphone and computer literate.
- Ability to follow established procedures and practices and read the instructions.
- Good communication skills.
- Good problem-solving skills