VIP Account Manager Job Opportunity at 10Bet Tanzania
Job Overview
VIP Account Manager
RESPONSIBILITIESD
- Developing and managing a portfolio of VIP accounts to ensure they do not turn to competition
- Acquire a detailed understanding of VIP customer needs and requirements
- Expand the relationships with existing customers by constantly proposing solutions that meet their queries
- Ensure that portfolio of customers are up to date on product market options and new releases.
- Serve as a liaison between VIP customers and internal departments.
- Resolve any issues or problems faced by customers in a timely manner to maintain trust
- Play an integral part in attracting new customer leads that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal stakeholders using set key account metrics.
- Upselling bonus packages to customers
- Achieving weekly targets as set by management.
- Ensuring high levels of customer satisfaction for portfolio of VIP customers
Requirements
- Proven experience as an Account Executive
- Apt knowledge of Sports Betting
- Atleast 2years of Experience in sales and providing solutions based on customer needs
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability in problem-solving and negotiation
- BSc/BA in relevant field
- Tanzanian Swahili required.
Share you CV only to [email protected]
Deadline: 23rd December, 2022 at 4PM
