Systems Administrator at THPS  

Systems Administrator at THPS  

Dar es Salaam

Job Description

Tanzania Health Promotion Support (THPS) is an indigenous NGO established under nongovernmental organization act No 24 of 2002 in 2011. THPS works in partnership with the Ministry of Health (MOH), Ministry of Community Development Gender Elderly and Special Groups; Regional Administration and Local Governments (PORALG), Ministry of Health in Zanzibar and Ministry of Home Affairs (MoHA) with a goal of ensuring accessible high-quality health care services to all Tanzanians; through strengthening of health systems for quality health services.

THPS, is implementing a five (5) years AFYA HATUA (Sustain Treatment, Enrolment and HIV Prevention- STEP) project funded by CDC/PEPFAR. Through AFYA HATUA, THPS delivers client centered, comprehensive facility and community-based HIV prevention, care, and treatment services for general, key and vulnerable populations in Pwani, Kigoma and Shinyanga regions, and contributes to the country’s epidemic control. Based on the Government of Tanzania’s (GoT) National Multisectoral Strategic Framework (NMSF) IV, Health Sector HIV Strategic Plan (HSHSP) IV, and PEPFAR COP21 priorities, AFYA HATUA extends best practices and lessons learned from THPS’s 10+ years of implementing HIV programs in Tanzania. THPS is partnering with all LGAs in the 3 regions, faith-based health facilities, and community-based, key population (KP)-led organizations to achieve the project goals.

THPS therefore is seeking competent, experienced, dynamic and qualified candidates to fill the positions listed below.

Position title: Systems Administrator
Reports to: IT Manager

Location: Dar es Salaam with 30% field travel

Purpose and Scope of Job: Responsible for the maintenance, configuration, and reliable operation of the entire IT infrastructure that includes computer systems, Windows Servers and Cloud infrastructure

Principal duties and responsibilities:

• Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
• Monitor datacenter health and respond to hardware issues as they arise; help build, test, and maintain new servers as needed
• Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
• Interact with IT Assistant and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
• Administer all network-based systems including active directory, operating systems, network-based applications and infrastructure consisting of SQL databases, Microsoft 365, AWS,
• Microsoft Azure & Frappe cloud.
• Monitor and maintain the security of ICT infrastructure including developing organizational security procedures and run regular data checkups – setting up, deleting and maintaining user accounts
• Secure system integrity from any breaches or viruses and play an essential role in riskmitigation planning, including creating backup plans, safeguards for data, user security policies, and identity management.
• Maintaining the integrity, performance, and efficiency of database systems including migration, design, configuration, installation and security of the organization’s data assets.
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Research upcoming products, service protocols, and standards in support of systems software procurement and development efforts.
• Ensure appropriate measures are proactively followed in response to unforeseen issues such as IT downtime or zero-day exploits.
• Analyze system logs, identify potential issues with server systems & implement / escalate recommended actions to resolve/mitigate business risk.
• Monitor system health and identify anomalous network behavior, which may include security-sensitive activities such as unauthorized network access and data transfer.
• Prepare ICT educational materials and conduct training programs to bring users up to pace with new software installations or IT system changes
• Monitoring THPS systems, provide maintenance and troubleshoot any problems when they arise for infrastructure consisting of SQL databases, Microsoft 365, AWS, Microsoft Azure & Frappe cloud.
• Enable faster and smarter business processes and implement analytics for meaningful insights
• Managing and updating THPS website
• Any other ad hoc duties as required.

Systems Administrator at THPS

Qualification, Competence and Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or a related field from a recognized institution.
  Possession of IT related certification such as ITIL, Microsoft Windows Server and Desktop certifications, Windows Server Administration Fundamentals, Google IT Support
• Professional Certificate, MCSE, CompTIA Server+ and A+ will be considered as added advantage
• At least 3 years hands-on experience on installation and management of ICT systems including Windows Servers, Active Directory, Microsoft 365 and internet security.
• Experience with or knowledge of programming languages and operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching.
• Cloud computing skills: Familiarity with cloud applications like Microsoft 365 & Azure.
• Experience with scripting and automation tools including creating scripts in programming languages
• Working knowledge of virtualization, VMWare, or equivalent
• Up-to-date knowledge of the latest IT trends and software, understands applicability and limitations of technology to the work of the office.
• Attention to detail and the ability to follow instructions fully and precisely is essential
• Flexible work attitude: ability to work in a team environment & independently and meet unexpected demands
• Analytical and conceptual thinking, problem solving ability
  Integrity and credibility.
• Willingness to identify, implement and drive improvements.
• Proactive, enthusiastic and output driven.

How to apply:

Interested applicants should send their application cover letter one page maximum and CV four pages maximum to [email protected] by September 18, 2022 with a subject line of ‘Position’ System Administrator’’. Only shortlisted applicants will be contacted. Please do not attach any certificates when submitting online.

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THPS is an equal opportunity employer; women, people living with HIV/AIDS and people living with disability are encouraged to apply

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