Stores In Charge at Expert Consultancy Ltd

Stores In Charge at Expert Consultancy Ltd 

Job Title: Stores In Charge

Job Category : Warehouse & Stores

Job location: Nzega- Tabora

Job salary: 700,000.00 Gross Salary

Start date: ASAP

Store In Charge Job Description

The Store in charge plans and directs the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.

Ensure customer needs are met, complaints are resolved and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability. Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.

Duties and Responsibilities:

Complete store operational requirements by scheduling and assigning employees; following up on work results
Maintain store staff by recruiting, selecting, orienting and training employees
Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions
Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
Ensure availability of merchandise and services by approving contracts; maintaining inventories
Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends
Market merchandise by studying advertising, sales promotion and display plans; analyzing operating and financial statements for profitability ratios
Secure merchandise by implementing security systems and measures
Protect employees and customers by providing a safe and clean store environment
Maintain the stability and reputation of the store by complying with legal requirements
Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Maintain operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures
Contribute to team effort by accomplishing related results as needed
Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers
Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue
Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent
Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows
Manage all controllable costs to keep operations profitable
Manage stock levels and make key decisions about stock control
Analyze sales figures and forecast future sales
Analyze and interpret trends to facilitate planning
Ensure standards for quality, customer service and health and safety are met
Respond to customer complaints and comments
Organize special promotions, displays and events
Update colleagues on business performance, new initiatives and other pertinent issues
Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
Initiate changes to improve the business, e.g., revising opening hours to ensure the store can compete effectively in the local market

Education and Experience

High school diploma or Bachelor’s degree in business or related field preferred
3+ years of experience as stores in charge
working knowledge of business management principles and processes
working knowledge of financial reports, forecasting, budgeting and pricing
working knowledge of customer service principles and customer relationship management
current and in-depth market and product knowledge
experience in performance management and development of staff
experience in scheduling and coordinating staff
experience in inventory control
working knowledge of relevant computer applications

How To Apply:

All interested and qualified candidates should send their updated CVs, certified copies, and cover letters not later than 30th June 2023 to [email protected] Email should be subjected as “Stores in Charge“. It is advised to Apply only one position on advertised jobs that fits your career. Shortlisted candidates will be contacted.