Senior; System Change Administrators at NMB Bank

Senior; System Change Administrators at NMB Bank

NMB Bank

Dar es Salaam

Senior; System Change Administrators (1 Position(s))

Job Location :Head Office, Hq

Job Purpose:

To lead, coordinate and support change management process within the Bank that meets and exceeds business and customers’ expectations.
Enable fast and reliable delivery of change to the business and mitigation of the risk of negatively impacting the stability or integrity of the Technology change environment.

Main Responsibilities:

Develop and drive strategy on system change management within the bank.
Coordinate and provide subject matter expertise opinion on impacts to business and technology of proposed changes.
Independently assess potential risks associated with proposed changes and develop strategies to minimize them.
Obtain authorization for submitted change requests from the respective Change Authority (Change stakeholders).
Coordinate development of change test scripts, test results, and ensure sign-off is obtained from change stakeholders.
Coordinate and ensure timely implementation of the requested changes and report any exceptions.
Conduct change implementation post review to assure successful implementation along with identification of any external impacts or new requirements.

Knowledge and Skills:

Knowledge of bank’s products, services and operations
Strong knowledge of ITIL processes, with experience working with change management, incident management and problem management, ideally in a regulated environment
Broad experience of IT infrastructure and applications
Strong planning and organizing skills
Leadership and time management skills
Ability to communicate clearly, pleasantly and confidently with change management stakeholders both orally and written.
Ability to work on own initiative and be self-driven, prioritizing work with minimum supervision and work under pressure.
Demonstrate strong analytical, problem-solving, coordination, and decision-making abilities.

Qualifications and Experience:

Degree in Computer Science/Computer Engineering
Project and Change management certifications.
3 years of experience in change management or project management.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.

Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted

Job opening date : 24-Jun-2024Job closing date : 08-Jul-2024

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