Senior Specialist Card Systems Job Vacancy at CRDB Bank
Job Overview
Senior Specialist Card Systems Job Vacancy at CRDB Bank
Senior Specialist Card Systems
CRDB Bank Tanzania
Location: Tanzania Head Office
Department: DEPARTMENT OF ICT
Number of openings: 1
Job Purpose
To provide effective leadership and technical oversight to a team of Specialists and System Administrators responsible for the support, administration, monitoring, and enhancement of Card Systems. This includes ensuring seamless operations of ATM/POS Switch systems, Card Production systems, and Card Management/Database systems (Debit, Credit, Prepaid, etc.), as well as managing integrations with National, Regional, and International Card Payment Schemes (Visa, MasterCard, CUP, RuPay, etc.). The role ensures timely implementation of new solutions, system enhancements, and second-level, day-to-day support to maintain high availability and performance of all card-related services.
Principle Responsibilities
Administer, configure, and maintain the ATM/POS Switch and Card Management Systems to ensure optimal performance and availability.
Oversee the card systems portfolio by monitoring the status, challenges, and progress of existing systems, ongoing projects, and future initiatives.
Monitor and support interfaces between CRDB Bank’s card systems and third-party vendors to ensure seamless integration and service delivery.
Provide enhancements and second-level support for Card Management Switch, e-transaction services applications, and related platforms.
Collaborate with the Alternative Banking Channels and E-Fraud teams to support card-related transactions and mitigate risks.
Engage professionally with various internal departments to address business requirements and operational needs.
Liaise with card production vendors for resolution of second-level support issues.
Generate and analyze periodic e-channel reports to inform decision-making and performance monitoring.
Work closely with the Alternative Banking Channels unit to gather and implement new card business requirements.
Lead integrations with Card Management Systems, ensuring proper implementation, testing, and certification of the Switch, International Card Schemes, and device certifications (e.g., ATM, POS).
Qualifications Required
Bachelor’s degree in Computer Science, Information Technology, Electronics, or a related field.
Minimum of 5 years’ experience in Card Systems administration, support, and implementation within the banking or financial services sector.
Strong knowledge of ATM/POS Switch systems, Card Management Systems
Proficiency in database management (e.g., Oracle, SQL Server) and operating systems (Linux/Unix and Windows).
Familiarity with e-transaction services, fraud monitoring tools, and alternative banking channels.
Excellent problem-solving, leadership, and team management skills.
Strong communication and collaboration skills to work effectively with internal teams and external vendors.
CRDB Commitment
CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.
It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices.Talent sourcing solutions
Only Shortlisted Candidates will be Contacted.
Deadline: 2025-08-14
Employment Terms: PERMANENT
How to Apply:
