Sales Executive at OldStone T LTD (Giraffe Beach Hotel)

Full Time Tanzania August 16, 2024 Hotel Jobs

Job Overview

Sales Executive at OldStone T LTD (Giraffe Beach Hotel)

Ajirayako.co.tz is a leading jobsite in Tanzania. We list the latest jobs in Tanzania from leading employers. OldStone T LTD (Giraffe Beach Hotel) is currently seeking a qualified candidate to fill the position of Sales Executive

The Sales Executive is responsible for marketing and selling guestrooms, meeting places and other services offered by the hotel.

Duties and Responsibilities:

Administration

To ensure that an efficient and accurate filing system, both manually as well as electronically is maintained at all times.
To maintain complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel.
To establish an efficient trace File to ensure that all business booked is properly tracked.
To submit Sales report to DOSM in a timely manner.
To provide accurate reporting of business booked for monthly consolidation.
Daily and weekly sales reports to be submitted on time.

Customer Service

To entertain and conduct hotel inspections to clients whenever required.
To establish and maintain strong relationship with the established clientele and constantly explores into new business opportunities.
To liaise and work closely with the related operation departments ensuring guest’s requests and expectations are being met.
To handle guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, to ensure that the necessary follow-up is conducted in a timely manner.
To maintain positive guest and colleague interactions with good working relationships.

Financial

To assist to achieve the monthly and annual personal target contributing to the Hotel revenue.

Operational:

To carefully plan Sales Calls into defined objectives.
To assist to conduct extensive competitor research and maintain excellent Product Knowledge of the Hotel.
To ensure a high level of exposure for Hotel through direct sales solicitation via telephone, contracts and written communications.
To professionally conduct routine telemarketing activities to identify new accounts.
To ensure professional sales Calls using Basics of Sales & Marketing presentation.
To carefully plan Sales Calls into defined objectives.
To maintain a detailed knowledge of hotel facilities, features and services.
To conduct extensive competitor researches and to maintain excellent Product Knowledge of the hotel.
To systematically and efficiently call on allocated Accounts within assigned sector and report findings and opportunities to the DOSM.
To follow up sales leads to identify prospect.
To ensure a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.
To professionally conduct routine telemarketing activities to identify new accounts.
To entertain and conduct hotel inspections to clients whenever required.
To establish and maintain strong relationship with the established clientele and constantly explore into new business opportunities.
To achieve the monthly and annual personal target and the segment target room night production and room revenue.
To liaise and work closely with the related operation departments ensuring guests requests and expectation are being met.
To assist the DOSM and fellow Sales Executives to follow up on all matters in their absence.
To ensure services provided by the department are always available and carried out according to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operation Manual.

Personnel:

To ensure all employees maintain an updated awareness of Hotel product knowledge, current promotion, policy changes and appropriate internal communication.
To assist to oversee the punctuality and appearance of Sales Coordinators, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.

Other Duties

To attend and contribute to all training sessions and meetings as required.
To exercise responsible behaviour at all times and positively representing the hotel team.
To maintain strong, professional relationship with relevant representatives from competitor hotels, business partners and other organizations, especially travel agencies, local business groups and airlines.
To read the hotel’s Employee Handbook and to have an understanding of and adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety.
To ensure high standards of personal presentation and grooming.
To respond to changes in the Sales and Marketing function as dictated by the industry, company and hotel.
To carry out any other reasonable duties and responsibilities as assigned.

Requirements – Skills, Abilities, and Knowledge – for Hotel Sales Assistant Job

Education and Training:

Certificate, diploma or Bachelor’s degree in a public relation and marketing or its equivalent related discipline.
Having a specialization or experience in hospitality management is also vital for the hotel sales officer job position – ADDED ADVANTAGE

Communication Skill:

Ability in interacting with potential clients and regular customers to identify their needs

Leadership Skills:

Must have leadership skills to be able to coordinate and supervise the activities of some hotel staff to ensure delivery of optimum services

Organizational Skills:

Skilled in organizing events and coordinating hotel operations to ensure customer needs are met
HAVING A LIST OF POTENTIAL CLIENTS THAT YOU ARE DEALING WITH IS AN ADDED ADVANTAGE
2 years above experience IS A MUST

How to Apply:

Interested candidates may apply online by submitting their Cover letter, CV and Addresses of three (3) referees to: hrofficer@giraffebh.com

Oldstone T limited is Equal Opportunity Employer. Only short-listed candidates will be contacted.

Closing Date is 31st August 2024