Relationship Officer, Business Banking Job Vacancy at DCB Bank

Relationship Officer, Business Banking Job Vacancy at DCB Bank

Relationship Officer, Business Banking

DCB Bank 

DCB Commercial Bank Plc is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to individuals, microfinance, small to medium-sized businesses (MSME), and large corporate clients. DCB Bank has a wide branch network of over 8 branches, over 1000 DCB Wakala Agents, and over 280 Umoja switch ATMs, serving more than 3 million customers across the country. We are currently seeking a qualified candidate to fill the role of Relationship Officer, Business Banking.Zambia job opportunities

Position: Relationship Officer, Business Banking

successful candidate will be responsible for growing liabilities, maintaining a quality portfolio, and earning income by engaging both DCB and non-DCB business and corporate clients to ensure the bank’s strategy is achieved.

Key Responsibilities

• Working with Relationship/Branch Managers to grow the business portfolio through product volume, new client acquisition, and increasing the number of products held per client.
• Developing and implementing client acquisition strategies to identify the right product and service opportunities to offer clients.
• Attaining incremental sales through nurturing relationships with existing clients, understanding and anticipating their needs, and providing financial services.
• Maintaining product knowledge and working closely with the product team in developing tailor-made solutions according to customer needs.
• Supporting the maintenance of the potential clients list in relevant sectors and refining the list in liaison with relevant stakeholders.
• Participating in sales planning initiatives and designing appropriate relationship plans to generate new business through marketing calls, promotions, and presentations.
• Adhering to the expected level of due diligence, internal policies, and KYC norms while opening new accounts.
• Achieving prescribed disbursement and deposit weekly and monthly targets.
• Writing and submitting periodic status reports to the branch manager, including daily activity reports and calls/follow-ups made.

Background Qualifications and Experience

• Bachelor’s degree from a recognized institution.
• 3 years’ experience in a sales and client management role in a financial institution.
• Good working knowledge of the business banking environment and practices in Dar es Salaam.
• Good selling and negotiation skills.
• Customer-centric with excellent communication skills.
• Proficient in the use of Microsoft Office tools.

Application Process

If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificates, and names of three referees with their contacts, quoting reference number DCB/RB/ROBB-08/2025 in the subject of the email. Applications must be submitted through [email protected] no later than 28th August 2025. Hard copy applications will not be accepted.