Receptionist Executive at TEF Consult

Receptionist Executive at TEF Consult

Receptionist Executive

TEF Consult

Company Overview

Tanzania Empowerment Forum Limited (TEF Consult) is a management consulting firm that specializes in organizational change, talent search, acquisition, and executive selection. We are recruiting on behalf of our client, Vodacom Tanzania, a leading telecommunications provider, for a qualified and professional Receptionist Executive to join their headquarters team in Dar es Salaam.

Receptionist Executive at TEF Consult

Key Responsibilities

• Greet and assist visitors warmly in person or over the phone.
• Direct guests by maintaining an accurate employee/department directory.
• Notify appropriate personnel of visitor arrival.
• Maintain the visitor logbook via SRM system and issue visitor badges.
• Ensure security procedures are followed at the front desk.
• Kept the reception area tidy, safe, and presentable.
• Answer and forward calls using the office phone system.
• Provide clear and accurate company information to visitors and callers.
• Offer first-level customer support for visitors with service inquiries.

Key Performance Indicators (KPIs)

• Prompt and professional guest handling
• Well-organized and clean reception area
• Accurate visitor tracking and badge issuance
• Efficient call handling and routing
• Excellent customer support and feedback

Skills & Competencies Required

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Organized and detail-oriented
• Team player with a proactive mindset
• Professional appearance and behavior
• Ability to work under pressure with a smile

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Academic Qualifications

• Bachelor’s Degree in any relevant field (e.g., Business Administration, Public Relations, Communication)

How to Apply

Qualified candidates should submit their applications by 21st April 2025 to:

Human Resource Manager
Tanzania Empowerment Forum Limited
P.O. Box 33542, Dar es Salaam
Email: [email protected]