Reception Manager Job Vacancy at Cactus Hotel

Reception Manager Job Vacancy at Cactus Hotel

Job Opportunity: Reception Manager

Cactus Hotel – Dar es Salaam

Cactus Hotel is seeking a dynamic, tech-savvy, and guest-oriented Reception Manager to join our team at our premier location near Sea Cliff. If you are a hospitality professional with a knack for digital marketing and a passion for excellence, we want to hear from you.

Key Responsibilities

• Guest Experience Leadership: Oversee the front desk operations to ensure seamless check-ins, check-outs, and exceptional service throughout the guest stay.

• Digital Distribution & Marketing: Manage and optimize hotel listings on major platforms including Booking.com, Airbnb, and Agoda to maximize occupancy and revenue.

• Administrative Excellence: Utilize computer systems for reservations, reporting, and internal communication.

• Communication: Act as the primary point of contact for international and local guests, ensuring clear and professional correspondence.

Candidate Requirements

• Experience: Proven background in hotel management or a senior reception role.

• Technical Skills: High proficiency in computer applications and Property Management Systems (PMS).

• Platform Expertise: Deep understanding of OTA (Online Travel Agency) backends—specifically Booking.com, Airbnb, and Agoda.

• Language: Must be fluent in both English and Kiswahili (written and spoken).

• Soft Skills: Strong leadership, problem-solving abilities, and a “marketing-first” mindset.

Location & Contact

• Address: Mahando St. No. 431, near Sea Cliff, Dar es Salaam, Tanzania.

• Contact Person: Sophy

• Phone: 0629339929

• Email: [email protected]

How to Apply

Interested candidates should send their CV and a brief cover letter to the email address above or contact Sophy via phone for more details.