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yyvc obpv szw rmwy

Officer: Merchant Acquiring Job Vacancy at NBC

Full Time Tanzania March 30, 2023 Banking Jobs

Job Overview

Officer: Merchant Acquiring Job Vacancy at NBC

Table of Contents

Dar es Salaam
NBC

National Bank of Commerce

Officer: Merchant Acquiring Job Vacancy at NBC
NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.

Job Summary

Responsible for recruitment of new customers and retention.

Customers span the whole of Tanzania and therefore role holder will need to be flexible to travel as required and be able to deal with customers remotely

To recruit profitable new business and then to establish, manage and develop long term, profitable relationships, ensuring the provision of first class customer service and maximizing business opportunities to achieve key objectives

Job Description

Identify potential POS merchant pipelines
Acquire new potential identified POS merchants
Ensure new acquired merchants are provided with POS machines
Engage branches, Relationship Managers and SME team for POS sales visits as a one bank strategy
Train new acquired merchants on best POS transactions operation practices according to visa/MasterCard rules
Ensure new and existing merchants transact.
Ensure Merchant relations through visits and calls for customer satisfaction and improving target business volumes.
Analyze individual merchant’s performances .
Provide technical and service support to clients
Keep records of all queries related to merchants for monitoring purposes.
Ensure merchants payments based on service level agreement
Create and maintain merchant databases.
Ensure only clean merchants are onboardedEnsure all merchants are trained on POS fraud matters at least once every quarter
Ensure all merchants have signed POS Operation and fraud training confirmation documents
Ensure all signed training documents are safely archived
Any other duties assigned to you.

Qualifications

Bachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Commercial mindset – Junior (Meets some of the requirements and would need further development), Customer
Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication – Basic (Meets all of the requirements), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development),
Product and/or Service Knowledge (Meets all of the requirements), Sales Management (Meets some of the requirements and would need further development)

Deadline: 2023-04-14

Location: Head Office NBC

How to Apply:

CLICK HERE TO APPLY