Machines Application Engineer at HR World Ltd
Job Overview
MACHINES APPLICATION ENGINEER
INDUSTRY: AUTOMOTIVE
On behalf of our reputable client HR World Ltd is looking for a Machines Application Engineer who will provide technical support to our clients and assist our sales team with demonstrations and the whole aftersales handling for end customers.
RESPONSIBILITIES;
- Testing, commissioning, and delivering of machines.
- Provide clients with technical support as needed and relay information to our product support team for ongoing maintenance requirements.
- Optimize field machine utilization for clients through refresher training and introducing good practices on how to operate machines.
- Contribute to sales presentations and tender specifications.
- Advocating the selling points and technological advancement on Caterpillar machines.
- To support sales team for any technical issues and alert them on new technology or specific customer technical requirement.
- To provide vital information that gives sales lead.
- Act as consultant in supporting customer and our large clients on technical issues.
- Follow up on customer complaints related with product performance.
- Carry out basic onsite customer training on operation, maintenance and basic trouble shooting.
- Ensure all company property under Application Engineer’s custody are kept in good condition and report any defect immediately as when occurs.
QUALIFICATIONS;
- Degree in Mechanical Engineering or equivalent.
- Minimum 2 years of working experience in related field excluding field attachment and internships.
- Basic product knowledge, operations and commissioning of CAT products.
- High level of understanding planning, customer service and business operation practices.
- Attention to details, Good IT knowledge, communication, and negotiation skills.
Interested candidates may send their CVs to: [email protected] before 09th November 2023