Loan Officer- Microfinance Job Opportunity at Axia HR Tanzania

Loan Officer- Microfinance

Axia HR Tanzania

Dar es Salaam

About the job

We are looking for a strong, and experienced Loan recovery officer with good recovery skills and techniques.

Responsibilities

• Review the details and terms of sales and loans
• Produce reports for the management of the organization
• Remove the names of deceased people from records
• Follow established federal and state laws on debt recovery
• Purge debts when fully recovered
• Initiate steps for debt collection using the most viable means employable
• Send reports of statements of delinquencies to credit bureau office
• Record any new commitment to recover debt
• Initiate repayment plans and new terms of sale for debtors of the organization
• Collect payments on behalf of the organization
• Create and keep record of people owing the organization
• Organize the list according to the magnitude of the debts owed the organization
• Use the available database to track customers or individuals who owe the organization
• Keep in touch with customers owing the organization
• Make use of the computer to handle skip tracing
• Ensure accurate record of debtors’ basic information
• Listen to debtors or customers of the organization to know how to go about the debt
• Give viable options to debtors of the organization on how to pay up their debts
• Could offer advice or refer debtors to counsellors for proper guidance
• Analyse and resolve discrepancies
• Entertain questions and complaints from debtors
• Create an atmosphere of trust with the debtors to prevent future problems
• Update accounts and databases regularly for the organization
• Maintain a high level of confidentiality of the organization with its customers/debtors
• Could assist the organization in resorting to legal actions if need be
• Maintain customer policies and procedures.

Qualifications

• 1 year of experience in loan and recovery in microfinance or any other related industry is an added advantage.
• Critical and analytical thinker.
• Professionalism.
• Strategy developer
• Strong with good communication skills

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