Job Opportunity at PalmPay – Product Manager, Merchant Acquiring

Job Opportunity at PalmPay – Product Manager, Merchant Acquiring

Job Opportunity at PalmPay – Product Manager, Merchant Acquiring

Product Manager, Merchant Acquiring

PalmPay · Dar es-Salaam, Dar es Salaam, Tanzania (

About the job

PalmPay is a Pan-African fintech company currently operating in Nigeria, Ghana, and expanding to other markets in 2023. We’re reinventing the payments experience by making it easy and reliable for everyone to getting financial services (Merchant Acquiring, Digital Lending, etc).

The Product Manager, Merchant Acquiring will be responsible for developing merchant product among Key Businesses (Chain Stores, restaurants, Supermarkets, FMCG, Pharmacy, Betting, eCommerce, etc).

The ideal candidate will be apt in building strong product cases and relationships with key merchants, and will be able to identify client demands to promote the organisation’s solution and achieve mutual satisfaction.

Duties and Responsibilities:

Define the scope and requirements for the Merchant Acquiring Product, build roll-out plan (POS, MMO Payment), which includes the market research, handling issues, manage the products & systems.
Act as the primary product manager to PalmPay’s service providers including MMO, Banks, PSPs, Switches and OEM manufacturers.
Manage PalmPay POS device specifications, customizations, testing and onboarding process.
Develops and documents policies and procedures to ensure compliance with established standards and regulations;
Ensures that project goals are met and adhering to approved budgets.
Work with internal team to increase user experience of product & services.
Monitoring the Rules and Regulations regarding POS product, card transactions and electronic payments.

Qualification & Required Skills:

Bachelor’s degree in IT, Computer Science, and other social sciences.
5-7 years of relevant experience, including 2+ years POS product manager experience in Banks, PSPs, MMOs, OEM manufacturers.
Great knowledge of financial institutions, bank operations, electronic payment processing flows and the financial networks for processing preferred.
Excellent interpersonal and negotiation skills internally or externally.
Keen attention to details, strong analytical and problem-solving skills.
Ability to prioritize and execute tasks in a time sensitive environment.
Must understand ISO 8583 Financial messages.
English must be working level.
Provide outstanding customer service.

Please send your resume to:  [email protected]

Deadline for application should be not more than 15 Sep 2023.

Only qualified candidates will be contacted. We are an Equal Opportunity Employer.