5 Job Opportunities at DP World Tanzania
Job Overview
5 Job Opportunities at DP World Tanzania
5 Job Opportunities at DP World Tanzania
1 . Position: Treasury and Receivable Accountant- Ports and Terminals
Job Function
Responsible for managing a company’s cash flow and receivables, ensuring smooth cash flow, and maintaining accurate financial records.
Key Performance Areas:
Cash Management:
Monitor daily cash flow, deposits and withdrawal ensuring sufficient liquidity to meet operational needs and obligations.
Facilitate FX deals by various local banks.
Initiating local transfers between own bank accounts and maintaining closing balances ratios as per Treasury policy.
Maintain Petty cash float, handles cash advance, and expense claims, making sure requests have necessary approval and supporting documentation.
Request cash, or write cheques and collect cash from the bank
Distribute cash to requestors
Ensure documents and payments are posted in the accounting system timely
Maintain records on impress and expense claims
Request reimbursement for petty cash float
Bank Reconciliation:
Reconcile bank statements with company records to identify discrepancies and ensure accurate cash reporting.
Manage company corporate cards, ensuring auto pay and account reconciliation is done timely.
Review, follow up and resolve Payments which have been rejected by bank or signatories, Failed payments, unprocessed payments by bank, payments submitted to bank after cutting off time, and any other payment in query with the bank.
Provide Support in Bank related issues:
Supporting the bank with required documents, updating signatories as per board resolutions.
Involvement in bank integrations and process improvements
Assist inhouse bank administration
Request access for new user and removal of users
Maintaining the list of users and their access rights
Bank key contact person
Customer Invoicing:
Ensure that invoices are accurate and comply with contract terms and company policies.
Conduct daily check of the previous settled invoices from billing system to ensure invoices are accurately integrated with the accounting system (Oracle Fusion).
Create receipts for interim invoices for on account customers.
Process refunds to customers
Customer Collections:
Follow up on overdue invoices for credit customers and manage collection efforts to minimize bad debts.
Ensuring services are not provided with insufficient fund.
Address and resolve any disputes or issues related to customer payments.
Handle other revenue received and record in the books of accounts
Customer Cash Application:
Accurately apply customer payments to appropriate invoices and accounts. Identify Unapplied receipts and follow up with billing and system support team for clearance.
Reconcile accounts receivable ledger to ensure all transactions are accounted for and accurate.
Manage Customer Relations:
Maintain good relationships with customers and handle inquiries regarding their accounts.
Quickly address any issues or discrepancies related to accounts receivable.
Compliance and Controls:
Adhere to accounting principles and company policies to ensure the accuracy and integrity of accounts receivable transactions.
Establish and follow internal controls to safeguard receivables and prevent fraud.
Reporting:
Generate daily, weekly and monthly reports
Daily Cash Position,
Weekly Cash Position,
Weekly Cash Projection
Monthly Bank Reconciliation
Monthly Corporate Cards Reconciliation
Receivable Ageing report
Accounts Receivable Summary
Customer Statements
Collection Report
Sales by Customer Report
Days Sales Outstanding (DSO)
Write-Off Report
Petty Cash Log
Petty Cash Reconciliation Report
Monthly Expense Report
Monthly Petty Cash Report
Identify opportunities for enhancing treasury and receivables processes and systems to improve efficiency and effectiveness
Qualifications Required:
Bachelor’s degree in finance, accounting, economics, or a related field
Experience and Skills Required:
Minimum of 3 years of work experience in finance, accounting, or treasury management.
Proficiency in financial software, accounting systems, and advanced Excel skills.
Regulatory Compliance, Strong understanding of accounting and financial principles, Cash Management.
Strong problem-solving abilities and critical thinking skills to assess complex financial situations.
Meticulousness in handling financial data and reports to minimize errors.
Ability to effectively communicate financial information to stakeholders, both verbally and in writing.
Strong interpersonal skills to work with various departments
Ability to prioritize tasks and manage time effectively, especially in high-pressure environments.
How to Apply:
2 .Position: IT Service Desk- Ports and Terminals
The Help Desk Analyst’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
Key Performance Areas:
Reactive Support:
- Respond to inquiries in courteous manner: Helpdesk specialists are the first point of contact for technical issues, handling inquiries via phone, email, chat, and in person.
- Document interactions: They log support tickets, track issue resolution, and document steps taken to ensure accurate records and knowledge sharing.
- Resolve user issues: This includes troubleshooting hardware and software problems, answering technical questions, and providing guidance on using applications and systems.
- Escalate complex problems: When issues exceed their expertise, they escalate them to the appropriate team (e.g., network engineers, security specialists) for further investigation and resolution.
Proactive Support:
- Strategy and planning: evaluate documented resolutions and analyse trends and patterns to prevent future problems.
- Monitor systems: They actively monitor network performance, system health, and user activity to identify potential problems before they impact users.
- Maintain system documentation: This includes updating user guides, FAQs, and knowledge base articles to ensure users have access to accurate and up-to-date information.
- Develop training materials: They may create training materials and conduct user sessions to educate employees on new technologies and applications.
- Identify and implement system improvements: They analyze user feedback, identify recurring issues, and propose solutions to improve system efficiency and user experience.
System updates and new technologies:
- Perform basic system maintenance tasks like installing software updates, configuring user accounts, and resetting passwords.
- Assist with project deployments by providing technical support and training to users on new systems.
- Participate in disaster recovery efforts to ensure swift system restoration in case of outages.
- Stay up to date with technology trends and industry best practices to continuously improve their skills and knowledge base
Qualifications Required:
- Bachelor’s Degree (B.A., B.S.), or equivalent combination of education and experience in Information Security, Computer Science, Management Information Systems, or related curriculum
- CompTIA A+ or other relevant IT certifications (a plus)
Experience and Skills Required:
- 1-2 years of experience in a technical support role (preferred).
- Experience with troubleshooting hardware and software issues.
- Familiarity with common operating systems (Windows, macOS, Linux).
- Experience working in a customer service environment.
- Proficient in MS Word, Excel and PowerPoint
- Proficient in troubleshooting computer hardware and software problems.
- Understanding of networking fundamentals (TCP/IP, DNS, DHCP).
- Familiarity with basic scripting and automation tools.
- Ability to interpret system logs and diagnostics
How to Apply:
3 . Position: IT Service Technician- Ports and Terminals
The Technical Support Analyst role is multifaceted, encompassing both reactive and proactive tasks related to user support and infrastructure-related technical support ensuring smooth and efficient technology operations for their organization. They play a crucial role in keeping users productive, systems running, and information flowing by providing timely support, proactive maintenance, and continuous improvement
Key Performance Areas:
Reactive Support:
- Resolve user issues related but not limited to IT/OT connectivity, wireless devices, internet and mobility: This includes troubleshooting hardware and software problems, answering technical questions, and providing guidance on using applications and systems.
- Escalate complex problems: When issues exceed their expertise, they escalate them to the appropriate team (e.g., network engineers, security specialists) for further investigation and resolution.
- Document interactions: They log support tickets, track issue resolution, and document steps taken to ensure accurate records and knowledge sharing.
Proactive Support:
- Monitor systems: They actively monitor network performance, system health, and user activity to identify potential problems before they impact users.
- Maintain system documentation: This includes updating user guides, FAQs, and knowledge base articles to ensure users have access to accurate and up-to-date information.
- Develop training materials: They may create training materials and conduct user sessions to educate employees on new technologies and applications.
- Identify and implement system improvements: They analyze user feedback, identify recurring issues, and propose solutions to improve system efficiency and user experience.
System updates and new technologies:
- Perform basic system maintenance tasks like installing software updates, configuring user accounts, and resetting passwords.
- Assist with project deployments by providing technical support and training to users on new systems.
- Participate in disaster recovery efforts to ensure swift system restoration in case of outages.
- Stay up to date with technology trends and industry best practices to continuously improve their skills and knowledge base
Qualifications Required:
- Bachelor’s Degree (B.A., B.S.), or equivalent combination of education and experience in Information Security, Computer Science, Management Information Systems, or related curriculum
- CompTIA A+ or other relevant IT certifications (a plus).
Experience and Skills Required:
- 1-2 years of experience in a technical support role (preferred).
- Experience with troubleshooting hardware and software issues.
- Familiarity with common operating systems (Windows, macOS, Linux).
- Experience working in a customer service environment.
- Proficient in troubleshooting computer hardware and software problems.
- Understanding of networking fundamentals (TCP/IP, DNS, DHCP).
- Familiarity with basic scripting and automation tools.
- Ability to interpret system logs and diagnostics.
- Proficient in MS Word, Excel and PowerPoint
- Good communicator with analytical and problem-solving skills, good commercial acumen and ability to work closely with people at all levels of the organization and facilitate the implementation of corrective action
- Proficiency in languages e.g. Arabic, English, Swahili an advantage
- Ability to work as a team player with flexible hours often in split environments. Self-starter, working with minimal supervision.
How to Apply:
4 .Position: Staff Controller- Ports and Terminals
DP World
To maintain duty rosters for operational employee and update leave records in the system, in compliance with defined policies and procedures. To provide support to operational employee and ensure transactional HR activities are provided for junior levels of employees, in compliance with company policy/ procedure, guidelines. To respond to employee requests or queries by coordinating with HR and adhering to defined policies and procedures.
Key Performance Areas:
- Ensure receipt of the ‘Daily Operation Staff Schedule’ from Timekeeping.
- Review updated schedule (Duty Roster Feedback).
- Initiate the process of data entry in the system by updating time records for all employees.
- To ensure attendance report and working hours are regularly updated in an accurate manner in the
- Time & Attendance System for documentation and future reference.
- To prepare monthly report work and overtime hours of employees.
- To preparing the monthly absent /sick leave report and forward the same to management
- To update sick leave in LRS & T&A system in an accurate manner.
- Verifying medical receipts and preparing monthly record of medical bills and submit to HR
- To maintain personnel files with summary sheets for easy reference and documentation.
- To respond to all employee’s quires and ensuring that all quires are handled in a timely effective manner.
- To coordinate with Section operation planning team for daily allocation of manpower.
- To assign newly joined employees are included on the on the daily roster as per Operation requirements
- To monitor all requests for annual, local and emergency leaves submitted by employee and ensure sufficient investigation is conducted prior to approval for Emergency or Sick leave.
- To maintain and update relevant non-system records (files and excel data bases etc), to ensure easy retrieval and distribution of information, facilitate queries and tracking as well as Cargoes Rostering system
- Ensure compliance with labor laws regarding working hours, overtime, and rest breaks.
- Monitor labor costs and work within established budgets.
- Prepare manpower for third parties such as SUMA JKT or others to for daily allocation of manpower as per demand.
Qualifications Required:
- Bachelor Education Degree in Port and Terminals, human resources, Business Administration, or related field.
Experience and Skills Required:
- 2 years of experience in workforce planning, staff management, or operations
- Understanding of employee’s allocation or roster
- Work experience in roster system or any equipment allocation system.
- Excellent computer operating skills with domain in Excel
- Decision making and analytical ability
- Goal and achievement oriented
How to Apply:
5 . Poisition: Mobile Harbour Crane (MHC) Operator- Ports and Terminals
DP World
A Mobile Harbour Crane (MHC) Operator plays a crucial role in port and terminal operations, responsible for operating cranes to load and unload cargo from ships and trucks
Key Performance Areas:
- Safely operate mobile harbour cranes to handle various types of cargo, including containers, bulk goods, and general cargo.
- Perform pre-operation inspections to ensure crane functionality and safety.
- Maneuver cranes with precision to avoid damage to goods, cranes, or surrounding structures.
- Adhere to all safety guidelines and regulations.
- Ensure proper use of personal protective equipment (PPE) and maintain a safe work environment.
- Conduct routine safety checks and report any mechanical issues or safety hazards immediately.
- Load and unload cargo from vessels and trucks efficiently while minimizing delays.
- Monitor weight limits and ensure proper balancing of loads.
- Report malfunctions, breakdowns, or repair needs to the maintenance team promptly.
- Collaborate with terminal supervisors, ground staff, and other crane operators to ensure coordinated movements and workflow.
- Follow instructions from the operations team regarding loading plans and priorities.
- Use radios or hand signals for clear and safe communication during operations
Qualifications Required:
- Certification in crane operation, particularly for mobile harbour cranes.
- Thorough knowledge of crane mechanics, hydraulics, and electronics.
- Familiarity with load charts, lifting capacities, and cargo types
Experience and Skills Required:
- A minimum of 2-5 years of experience operating mobile harbour cranes or similar heavy machinery.
- Experience in port environments or logistics operations is highly preferred.
- Strong understanding of safety procedures and risk mitigation in a high-pressure environment.
- Ability to respond quickly and appropriately to potential hazards
- Good physical condition to handle long hours and operate heavy machinery in various weather conditions.
How to Apply:
