Insurance Specialist at Vodacom Tanzania

Insurance Specialist at Vodacom Tanzania

Insurance Specialist at Vodacom Tanzania

Position: Insurance Specialist

Company: Vodacom Tanzania Plc

Location: Dar es Salaam

Ajirayako is a leading jobsite in Tanzania. We list the latest jobs in Tanzania from leading employers. Vodacom Tanzania Plc is currently seeking a qualified candidate to fill the position of Insurance Specialist

Vodacom Tanzania Limited is Tanzania’s leading cellular network company.

Role purpose:

• Develop and Drive on ground Insurance distribution strategy to ensure Growth target are met
  Work with IT, and other M-Pesa teams; to support new products developments, product upgrades, configuration changes, Change requests and incidents
• Overall accountability of VodaBima Customers Retention Strategy, churn management
• Develop and maintain good relationship with Insurance partners
• Ensure VodaBima Platform fee are paid on time by Partners
• Ensure claims are paid on time and improving customer satisfaction

Key accountabilities and decision ownership :

• Develop and Drive a strategy to achieve maximum penetration and adoption of VodaBima Products & Services
• Alignment with Product development team on new development and sorting all the issuers that requires developments and enhancement
• Perform competitor analysis and tactical initiatives to address the challenges
• Perform frequent consumer Understanding activities and physical visits to learn the behaviour and/or pain points of different customer segments and provide key insights for development
• Consistent monitoring of the churn, subscribers base, usage and propositions to ensure a healthy customer base

Core Competencies, Knowledge And Experience

• Excellent analytical and logical reasoning skills translated from consumer insights
• Excellent communication skills
• Strong stakeholder management skills
• Ability to anticipate customer, competitor and market dynamics
• Able to challenge the status quo

ALSO READ | Job Opportunities at Vodacom | August 2024

Must have technical/professional qualifications:

• Bachelor’s degree in risk management and insurance, Actuarial Science or its equivalent
• She/he must have at least 3 years of working experience in insurance business
  understanding of insurance laws and regulations of the country
• Strong analytical skills and business acumen
• Build and maintain relationship with key stakeholders in the value chain
• Project management knowledge and experience would be advantageous

Key performance indicators :

• Overall VodaBima Growth as per the company target
• Grow VodaBima Market and Value Share
• Accurate and timely delivery of the execution plans specified on the calendar
• Quality of support and stakeholder alignment

How to Apply:

CLICK HERE TO APPLY