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Insurance Specialist at Vodacom Tanzania

Full Time Tanzania August 21, 2024 Insurance

Job Overview

Insurance Specialist at Vodacom Tanzania

Position: Insurance Specialist

Company: Vodacom Tanzania Plc

Location: Dar es Salaam

Ajirayako is a leading jobsite in Tanzania. We list the latest jobs in Tanzania from leading employers. Vodacom Tanzania Plc is currently seeking a qualified candidate to fill the position of Insurance Specialist

Vodacom Tanzania Limited is Tanzania’s leading cellular network company.

Role purpose:

Develop and Drive on ground Insurance distribution strategy to ensure Growth target are met
Work with IT, and other M-Pesa teams; to support new products developments, product upgrades, configuration changes, Change requests and incidents
Overall accountability of VodaBima Customers Retention Strategy, churn management
Develop and maintain good relationship with Insurance partners
Ensure VodaBima Platform fee are paid on time by Partners
Ensure claims are paid on time and improving customer satisfaction

Key accountabilities and decision ownership :

Develop and Drive a strategy to achieve maximum penetration and adoption of VodaBima Products & Services
Alignment with Product development team on new development and sorting all the issuers that requires developments and enhancement
Perform competitor analysis and tactical initiatives to address the challenges
Perform frequent consumer Understanding activities and physical visits to learn the behaviour and/or pain points of different customer segments and provide key insights for development
Consistent monitoring of the churn, subscribers base, usage and propositions to ensure a healthy customer base

Core Competencies, Knowledge And Experience

Excellent analytical and logical reasoning skills translated from consumer insights
Excellent communication skills
Strong stakeholder management skills
Ability to anticipate customer, competitor and market dynamics
Able to challenge the status quo

ALSO READ | Job Opportunities at Vodacom | August 2024

Must have technical/professional qualifications:

Bachelor’s degree in risk management and insurance, Actuarial Science or its equivalent
She/he must have at least 3 years of working experience in insurance business
understanding of insurance laws and regulations of the country
Strong analytical skills and business acumen
Build and maintain relationship with key stakeholders in the value chain
Project management knowledge and experience would be advantageous

Key performance indicators :

Overall VodaBima Growth as per the company target
Grow VodaBima Market and Value Share
Accurate and timely delivery of the execution plans specified on the calendar
Quality of support and stakeholder alignment

How to Apply:

CLICK HERE TO APPLY