ICT Officer at Norwegian Refugee Council (NRC)

ICT Officer at Norwegian Refugee Council (NRC)

ICT Officer at Norwegian Refugee Council (NRC)

Tanzania Kibondo- Open to Tanzania Nationals Only.

Ajira yako

Job Description

Position: ICT Officer (ICT= Information and communications technology)
Reports to: Area Manager or Logistics Coordinator when in place
Supervision of: None
Duty station: Kibondo
Project number: TZFM2301
Duration and type of contract: 9 months with possibility of extension subject to funding availability

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

Generic responsibilities

• The responsibilities depend to some degree on the existing organizational chart of the Country Office and the size and complexity of the operations.
• If these responsibilities are not reflecting the reality of the field operations, the COs can adapt the content as long as the structure and style are the same.
• Details shall be incorporated in the Work- and Professional Development Plan and not be included in the JD.
• Implement NRC’s ICT policies and guidelines at office level
• Ensure system security
• Ensure that network access privileges, applications, data storage and regular backups are configured and maintained
• Implement and update a data disaster recovery plan (back up)
• Schedule computer related services, maintenance and license renewals
• Ensure installation and maintenance of protection services (anti-viruses and firewalls)
• Plan network upgrades, expansions and replacements
• Provide ICT support and trainings to staff
• Participate in the procurement processes of ICT equipment

Specific responsibilities

• These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention.
• This section shall be revised whenever a new employee is hired or the context changes significantly.
• The line manager drafts the specific responsibilities and sends them to his/her line manager for approval.
• Providing First level support for all ICT issues to the Tanzania Country Office and Field Offices
• Ensure network uptime for all NRC offices in Tanzania
• Facilitating of the monthly ICT Payments to suppliers
• Monitoring of the Network Devices in Meraki
• Understand the current manual tasks happening in Tanzania and come up with plans to automate them in conjunction with the Regional Office.
• Carry out any other tasks as shall be assigned by the supervisor

Competencies

• Competencies are important in order for the employee and the organisation to deliver desired results.
• Details about NRC’s competencies are to be found in the Competency Framework.
• Competencies are relevant for all staff and are divided into the following three categories:

1. Value driven competencies

• Values are aspirational attitudes and beliefs that influence the way people conduct themselves.
• NRC’s values are: Dedicated, Innovated, Inclusive and Accountable.

2. Behavioral competencies

• These are personal qualities that influence how successful people are in their job.
• Of the 12 behavioral competencies, the following are essential for this position.
• Planning and delivering results
• Working with people
• Analyzing
• Handling insecure environments

3. Professional competencies

• Generic professional competencies for this position:
• Experience from working as an ICT Officer in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• A holder of bachelor degree in computer science, Information Technology or any other related field.
• Documented results related to the position’s responsibilities
• Knowledge about own skills/profile
• Fluency in English

Context related skills, knowledge and experience (shall be adapted to the specific position):

• Knowledge of the context in the East Africa & Yemen Region Performance Management
• The employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRC’s
• Performance Management System.

The following documents will be used for performance reviews:

• The Job Description
• Performance Management system
• The Competency Framework

Additional Information

This position is open to Tanzania Nationals Only . ” Female candidates are encouraged to apply”

Trending Job Identification 10003
Job Category Information Technology and Systems
Posting Date 03/06/2023, 11:17 AM
Apply Before 03/17/2023, 11:17 AM
Degree Level Bachelor’s Degree
Job Schedule Full time
Locations Kibondo

TO APPLY CLICK HERE