House Keeping Trainer at Asilia lodges and Camps LTD

House Keeping Trainer at Asilia lodges and Camps LTD

Housekeeping Trainer at Asilia lodges and Camps LTD

Arusha

Asilia lodges and Camps LTD

Safari Lodges & Camps

EMPLOYMENT OPPORTUNITY

COMPANY NAME: ASILIA LODGES AND CAMPS LTD

POSITION: Housekeeping Trainer

DEPARTMENT: TRAINING

REPORTING TO: GROUP TRAINING MANAGER

At Asilia we aim to be an organization that offers Better Experiences and Strong Positive Impact

We give people joy and appreciation in iconic wildlife & wilderness areas in a way that makes a positive lasting impact on the environment and its people. Behind the scenes, we diligently build our operational, sustainable and marketing/sales capabilities and access to capital to enable scaling up the experience and impact.

OBJECTIVE:

To train and orientate housekeeping staff throughout the company according to styling and standards of the company.

KEY RESPONSIBILITY AREAS:

• To train all housekeeping staff in all aspects of their lodge job descriptions through courses and “in-house” training.
• To re-emphasise to staff the minimum standards set by the company and re-iterate the company policies and procedures through training.
• To produce, compile and disseminate training information and resources. (i.e. manuals, proposals, teaching materials).
• Be knowledgeable and up to date about current changes within the tourism industry.
• To produce regular training reports to the TM and suggest targets and methods of improvement.
• To advise the TM of any training needs identified in specific lodges and assist in the formulation and implementation of subsequent training plans.
• To ensure that the department assessment procedures are conducted appropriately and regularly.
• Maintain good internal relations between department and lodge managers.
• Employee development and motivation.
• To make decisions where necessary, liaising with the Camp Manager & TM.
• To communicate honestly with your supervisors and work colleagues.
• To actively promote the company as a whole and reinforce the company’s environmental concerns.

Minimum Requirements:

All applicants will be required to provide the following – (Through recent testimonials and contactable references & preferably from their existing Line manager)

SKILLS and REQUIREMENTS:

• High levels of energy and enthusiasm – positive attitude
• Outstanding leadership skills and people skills
• Strong attention to details
• A minimum of 3 years of within the department – Heads of Departments will be given preference
• A record of consistently excellent and flawless guest service
• A record of outstanding relations with supervisors and peers alike
• An above average command of spoken and written English
• Growth mindset and passion for developing people, mentoring, and coaching.
• Willingness to upskill yourself within the role – Disciplined, focused and self-motivated
• Strong Departmental knowledge in Housekeeping – Procedures, policies and products
• Computer knowledge

MODE OF APPLICATION:

If you fit the Minimum Requirements, we look forward to receiving your applications and CV’s to: [email protected] before 17th November 2023.