Hotel Supervisor at Royal Tughimbe Hotel

Hotel Supervisor at Royal Tughimbe Hotel

Location: Mbeya

About Royal Tughimbe Hotel

Set in Mbeya, 200 m from Shoppers Choice (Supermarket), ROYAL TUGHIMBE HOTEL has a restaurant, a bar and a shared lounge. The accommodation offers a 24-hour front desk, room service and organising tours for guests.

All guest rooms come with air conditioning, a flat-screen TV with satellite channels, an oven, a kettle, a shower, free toiletries and a desk. At the hotel the rooms are equipped with a wardrobe and a private bathroom.

Buffet and Full English/Irish breakfast options are available every morning at ROYAL TUGHIMBE HOTEL.

Hotel Supervisor at Royal Tughimbe Hotel

Description

• Ensuring that the hotel is well-maintained by scheduling repairs and maintenance as needed
• Coordinating with other departments such as human resources or marketing to streamline operations
• Reviewing guest complaints, concerns, or issues in order to make decisions about how to best respond to them
• Managing the daily operations of the hotel including, training, scheduling, and supervising staff members
• Ensuring that guests are satisfied with their experience at the hotel through regular contact with customers
• Overseeing the financial operations of the hotel such as revenue management and labor costs
• Assigning rooms to guests based on availability or preferences as indicated in reservations
• Supervising the activities of employees on the front desk to ensure that they are greeting guests in a friendly manner and answering any questions they may have regarding hotel policies or services provided
• Ensuring that all guests are safe and secure while staying at the hotel
• Make sure that all the supply, purchases, stock are well supervised, checked on a daily basis

Requirements

Education:

• Hotel supervisors are typically required to have at least a diploma or Degree in
• Management/business management
• Well Trained & Experience in Hotel Management
• 2-5 Years experience in Hotel managemnt

Apply via: [email protected]

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