Exodus Job Vacancies Tanzania – 2 Positions
Job Overview
Exodus Job Vacancies Tanzania – 2 Positions
Exodus is a provider of IT outsourcing services to Small and Medium-Sized Organizations. Services offered by Exodus will enable an organization to significantly improve Information Technology (IT) effectiveness, enhance its quality of service (QoS) and maximize return on investment in IT.
Exodus Job Vacancies Tanzania – 2 Positions
Job Title: IT Support Engineer
Location: Dar es Salaam, Tanzania
Application Deadline: 15th July 2024
RESPONSIBILITIES
- Deliver the Services in accordance with the ITIL v3 (level 3) framework, interface with and take part in the Client’s execution of these processes in support of the Services.
- Install and configure computer hardware, software, networks and applications
- Continuously monitor and maintain systems and networks
- Respond to technical support calls from other staff members or clients and communicate how to resolve issues
- Diagnose and troubleshoot system and network problems, software faults or hardware complications
- Support the roll-out of new applications
- Keep a record of issues, along with solutions, to refer back to in future instances
- Provide onsite or remote IT support to clients.
- Diagnose and resolve software and hardware incidents.
- Support, configure, maintain LANs, WANs, network segments, Internet, and intranet systems.
- Perform fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications
- Logs client requests, queries or support calls and document their outcome to facilitate timely follow-up.
- Evaluate documented resolutions and analyze trends for ways to prevent future problems.
- Test fixes to ensure problem has been adequately resolved.
- Perform post-resolution follow-ups to support requests.
- Develop help sheets and knowledge base articles for end users.
- Performing other duties as directed by the immediate supervisor.
REQUIREMENTS
- A Bachelor Degree in Information Technology, Computer Science, Computer Engineering or equivalent qualification from recognized institutions.
- ITILv3 or ITILv4 certification is an added advantage.
- 2 years experience supporting a company with multinational staff.
- Must be fluent in both oral and written English
- Ability to self-learn new technologies via web articles, forums, seminars, trainings. Analytical and problem-solving skills
- Teamworking skills
- The ability to think logically and strategically
- A methodical approach to tasks
- Customer service skills
- Excellent communication skills, both written and verbal
- Organisation and planning skills
Qualified candidates should apply by E-MAIL ONLY to: jobs@exodus.co.tz Subject line should read “IT Support Engineer” only; a cover letter detailing why you are the best candidate for the position , and CV.
Job Title: Bookkeeper Sales Agents.
Location: Tanzania
Job Type: Commission Only
Job Summary
Exodus is looking for a Bookkeeper Sales Agent. Bookkeeper is an inventory, accounting and sales software that simplifies business management. To get more information about the Bookkeeper software, open the link: Bookkeeper Introduction – YouTube
Responsibilities
- Promote sales of Bookkeeper software.
- Looking for new customers for Bookkeeper software
- Explain the need for Bookkeeper software in the target business.
- Making a demo of the Bookkeeper software for potential customers.
- Attend regular Bookkeeper software training
- Provide sales reports when required.
Qualifications of the applicant
- He should have education from the fourth form onwards
- Must have experience in sales and marketing
- He should be able to express himself
- Be willing and able to learn the job quickly
- Have a smartphone
- He should be at least 20 years old
- Be a Tanzanian
How to apply.
The applicant must fill out the following form:
