Exim Bank Vacancy – Receptionist
Job Overview
Exim Bank Vacancy – Receptionist
Exim Bank Vacancy – Receptionist
Exim Bank
Receptionist
Dar es Salaam
Job Description
Receptionist involves managing consumer, visitors and calls in a professional and efficient manner. The receptionist has to perform various clerical duties, which support in the presentation and operation of a professional organization. EXIM Bank receptionist is responsible to assist customers in smooth and efficient manner to adhere to all protocol in line with EXIM Bank goals, strategy, and values.
Roles & Responsibilities
- Answering telephone calls, direct screen calls taking and relaying messages.
- Providing information to callers, greeting person entering the organization and directing individuals to correct destination.
- Dealing with queries or requests from customers and public.
- Preparing letters and documents, receiving and sorting out deliveries.
- Scheduling appointments, organizing meetings, maintaining appointments diary either electronically or manually.
- Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance.
- Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
- Dependability: to follow instructions as well as take responsibility for their actions and also keep commitments
- Quality management- look for means of improving as well as promoting quality.
