Excellence Operations Manager at KCB Bank
Job Overview

Excellence Operations Manager at KCB Bank
Excellence Operations Manager
KCB Bank
Job Description
- Conduct surprise checks across the Branches on Cash management, Cards & Pin mailers, Cheque books & Banker’s cheque, and Compliance on accounts opened, and any other branch operations workstreams.
- Conducting Branch visits to monitor Operational compliance and couching Branch staff on compliance issues.
- Ensuring compliance to all bank policies and procedures in daily branch operations.
- Ensuring Branch ATMs are properly reconciled.
- Ensuring ATM reconciled items are being resolved.
- Conducting reviews on Overdrawn and internal accounts
- Follow up on the closure of Branch operational issues that hinder the attainment of Operational excellence
- Member of Project committee during the upgrade of the core banking system or development of new products.
How to Apply: