Customer Care at MetroCredit Limited

Customer Care at MetroCredit Limited

Positions: Customer Care

MetroCredit Limited

METROCREDIT LIMITED (MetroCredit) is a young company incorporated in Tanzania in 2018 under the Companies Act, 2002 intending to provide financial services to Micro and Medium entrepreneurs. The company is inviting suitable, competent and self-motivated young Tanzanians to fill in the Vacant available at its office in Mwanza as detailed here below;

JOB TITLE: CUSTOMER CARE 1 POST

Job description

• Give customers information about products and services offered
• To manage customer queries and complaints
• Keeping records of customer interactions, transactions and comments
• Ensure customer satisfaction and provide professional customer support

Qualifications

• A minimum of at least Diploma in fields of business, finance, economics, social sciences and any other related fields
• Should not be less than 25 and not more 36 years of age
• At least 2 years work experience in a recognized Microfinance Institution or commercial Bank with exposure on loan Processing
• A sound knowledge of Microfinance, principles and practice of banking i.e Credit analytical skills, sales and marketing skills and strong public speaking skills

Mode of Application

Interested candidates can apply for the said positions sending an email with all Academic certificates, CV and a cover letter to: [email protected] or submit hard copies at head office located Kirumba opposite Lakairo Hotel Mwanza. Shortlisted applicants will be contacted for interview.

The deadline for applications is 30th September ,2024 at 4pm.