Customer Care (13 Posts) at Job Junction
Job Overview
Customer Care (13 Posts) at Job Junction
CUSTOMER CARE (13)
Work Type : Full Time
Years of Experience: 1 year
Location: Dar es Salaam District Dar Es Salaam
Responsibilities:
- Interact with customers to solve issues and questions about products, services, and policies
- Maintain a positive and friendly tone with customers at all times
- Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
- Establish new customer accounts and record account information, like phone numbers or addresses, on your digital platform
- Listen to customer complaints and try to identify the cause of their problem to your best ability
- Identify the appropriate response and strategy to solve customer issues as quickly as possible
- Relegate unique customer cases to supervisors or the appropriate department and provide context when necessary
- Be able to manage large amounts of phone calls, chats, emails, and other communication channels
- Assist customers on placement of orders, refunds, or exchanges
SALARY: 700,000Tsh
WhatsApp only: 0623872871
Attach cv in email below: Email: [email protected]
Instagram :Job Junction Tanzania
