Country Head of Security Operations -Tanzania at GardaWorld
Job Overview
Country Head of Security Operations -Tanzania at GardaWorld
GardaWorld · Dar es-Salaam, Dar es Salaam, Tanzania
COUNTRY HEAD OF SECURITY OPERATIONS – TANZANIA
GardaWorld is a leading company in the region in provision of security solutions, facilities management, and training services across East and Central Africa.
To strengthen our growing business, we are recruiting for Country Head of Security Operations to be based at HQ Offices in Dar es Salaam, Tanzania
The Country Head of Security Operations – Tanzania, is tasked in the overall leadership and management for all elements of countrywide security operations to ensure compliance with all contractual requirements and company procedures and to assume all operation functions and duties.
Some of the Key Responsibilities: –
- Manage the Security Solutions Business Unit commercially and operationally to deliver exceptional value to our clients through the advancement of intelligent/smart security solutions with a clear focus on service delivery and customer support, by ensuring the operational team remains accountable to deliver operational excellence.
- Lead in the development of the business unit’s budgets and strategies to achieve the growth plans. Lead and monitor the implementation of approved budgets and plans, establish cost ratios and ensure cost management.
- Develop organisational arrangements, systems and processes to enable the efficient and effective deployment of resources in line with business QA and growth requirements – Responsible for adherence to BMS processes and enforcing company SOPs.
- Manage client relations by giving ensuring the operations teams conduct regular updates and meetings to ensure compliance with agreed client KPIs and service delivery expectations.
- Provide leadership and direction for nationwide operations team. Manage staff up-skilling within the department to meet current and planned outputs; build and maintain talent infrastructure and employee development by assessing capability, identifying gaps and designing training programs;
- Develop and motivate the operations teams fostering a high level of co-operation with other senior managers.
- Work within the senior management team in development and achievement of collective goals.
- Develop and deliver robust internal and external performance reports. Contribute to the development and delivery of accurate financial reports to the Country Director.
- Ensure the operation remains fully compliant with the GardaWorld BMS and GardaWorld International SOPS.
- Facilitate the internal audit process and responsible for implementing the ensuing action plans;
- Mobilise new contract wins ensuring full and accurate understanding of contract SLA.
- Support Commercial and sales efforts, specifically bid and proposal development
- Drive continuous improvement in the financial performance and service delivery of the Security Operations
- Business – Monitor the financial collections by ensuring correct and timely billing and revenue assurance.
- Act as champion for H&S and Service Delivery across the (Country) business
- Manage Labour efficiency across the business; and
- Compliance with operational processes; ensure business operational strategies and initiatives are implemented across all (Country) operational areas in a timely and cost-effective manner.
Please take a note: –
Successful candidate will be issued with elaborated JD.
Qualifications And Experience
- Bachelor’s Degree in business administration or a related field;
- Post graduate qualification in commercial security and Membership of professional bodies an added advantage;
- Minimum ten (10) years’ Security service experience with at least 5 years in a senior position in the commercial security service industry or commensurate military experience;
- Technical understanding of commercial security and integrated facilities management;
- Good appreciation of financial models and proven ability to deliver stretching financial and non-financial targets;
- Experience of developing individuals and fostering their career advancement including suitable coaching and mentoring abilities;
- Proficiency in ICT.
If you meet the stipulated criteria and you are interested, please log in to www.garda.com
Career page and follow the application process.
