Camp Supervisor at Tortilis Tanzania
Job Overview

Camp Supervisor at Tortilis Tanzania
Camp Supervisor
Tortilis Tanzania Ltd
Overview
Tortilis Tanzania is hiring for the position of Camp Supervisor. We are seeking a dedicated individual to oversee camp operations, ensure cleanliness, and foster a collaborative team environment. The role involves ensuring clients receive exceptional service, including well-served meals and drinks, while addressing client requests or complaints in coordination with the operations department.
Position: Camp Supervisor
Duties and Responsibilities
- Ensure overall repairs and maintenance of the property are followed through, focusing on preventive maintenance in coordination with the Operations Department.
- Answer inquiries regarding services and attend to clients’ complaints.
- Manage guest services and activities provided by staff.
- Ensure monthly and weekly stock takes are done and submitted on time according to the financial timeline.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Oversee staff-assigned duties and ensure compliance with camp standard operating procedures and
- National Parks rules.
- Manage all daily, weekly, and monthly operations of the camp.
- Ensure all guests receive an excellent hospitality experience, compliant with the camp’s high standard of service offering.
- Maintain strong cooperation and communication with operations departments and their teams.
- Ensure general data is accurate, timely, and consolidated, and measure the performance of individual staff.
- Oversee health and safety, including protection of all guests, staff, property, and equipment (all company assets to be managed to limit potential loss to the company).
Qualifications
- Minimum 2-3 years’ experience in the hospitality industry as a supervisor.
- Leadership skills, guest-oriented, strong communication skills.
- Team orientation, faithfulness, and excellent leadership skills.
- Flexibility, commitment, dedication, and reliability.
- Good manners and a positive attitude.
- A hospitable and service-oriented attitude.
How to Apply
If you meet the criteria for the Camp Supervisor position, please send your CV, cover letter, and professional certificates to [email protected]. The email subject must read: APPLICATION FOR CAMP SUPERVISOR. Applications without this subject line will not be considered.
Note: Only shortlisted candidates will be contacted. If you do not hear from us, please accept that your application did not meet our requirements. Early applicants will be given priority.