Branch Manager at Ecobank

Branch Manager at Ecobank

Position: Branch Manager

Ecobank

Reporting to: Head SME

Location : Mwanza, Tanzania

Job Summary:

Achieve all operational excellence and financial targets through business growth and development set by the bank at branch level.

Key Responsibilities

Business Performance:

Delivery of sales, revenue, deposit, risk asset, targets, and efficiency ratio
Prepare and deliver on approved branch budgets
Responsible for strict cost management including review of both direct and indirect costs
generated by the branch. Achieve a cost/income ratio in branch.

Relationship Management & Customer Service:

Deliver on customer service standards, acquisition and client satisfaction levels, retention of high performing clients and growing share of wallet as per target market.

People Management:

Build and develop a high-performing team by driving performance development and coaching to achieve productivity and efficiency

Process, Controls and Operation Performance:

Ensure compliance with operations risk.
Complies with branch layout standards, KYC, operating & risk policies and procedures.

Qualification & Experience:

Educational Background: A Bachelor’s or Master’s degree Banking or Business Administration, Economics, Finance, or other related fields of study.
Professional Experience: At least 5 years of experience in relationship management and
branch operations.

Application Instructions:

Application:

If you are interested and meet the selection criteria, please submit your Curriculum Vitae by April 14th, 2025. to: [email protected]

Please note that only shortlisted candidates will be contacted.

Ecobank Tanzania Limited

Human Resources