Barman/Woman Vacancy at Karama Lodge (Wilderness Trails LTD)

Barman/Woman Vacancy at Karama Lodge (Wilderness Trails LTD)

Company: MASAI CAMP (WILDERNESS TRAILS LTD)

POSITION: BARMAN/WOMAN

Key Responsibilities

• Mix and serve alcoholic and non-alcoholic beverages according to standardized recipes or customized requests from customers.
• Engage with guests in a friendly and courteous manner, ensuring their experience at the bar is enjoyable. Address guest inquiries, suggestions, and complaints professionally.
• Ensure the bar is clean, organized, and fully stocked with necessary supplies at all times. This includes cleaning glasses, bar tools, and equipment.
• Monitor bar inventory levels and communicate with management regarding stock needs. Assist in restocking and ordering supplies when required.
• Manage cash registers, process payments accurately, and handle transactions, including opening and closing duties.
• Comply with food safety, alcohol service regulations, and company policies to ensure the safety of both guests and staff.
• Present beverages in a visually appealing manner to enhance the guest experience, keeping in line with the establishment’s standards.
• Collaborate with kitchen staff, waiters, and management to provide seamless service and support during busy shifts.
• Operate bar tools and equipment, including blenders, mixers, and pourers. Maintain equipment in good working condition and report any malfunctions to management.
• Keep up-to-date with new drink recipes, trends in the beverage industry, and seasonal specials to enhance the bar’s offerings.
• Recommend beverages, upsell premium drinks, and promote any specials or new cocktails to guests.
• Assist in opening and closing duties, including cleaning, stock checks, and ensuring everything is in place for the next shift.
• Adhere to alcohol serving guidelines and laws, such as verifying age requirements and monitoring guest consumption.
• Assist with special events, including setting up, preparing signature cocktails, and providing bar services for private functions or large parties.
• Address any guest issues or bar-related challenges swiftly and effectively, ensuring minimal disruption to operations and guest satisfaction.

Qualifications

• Minimum of 2 years of experience working as a Barman or in a similar role within the hospitality industry.
• Proven experience with drink preparation, bartending techniques, and beverage presentation.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong knowledge of bar tools, equipment, and cocktail recipes.
• Must be detail-oriented, with a focus on cleanliness and organization.
• Ability to stand for long periods and work flexible hours, including nights, weekends, and holidays.
• Knowledge of inventory management and basic mathematics for handling cash and balancing registers.

Send applications to: [email protected]