Application & Access Management Analyst at CVPeople Tanzania

Full Time Tanzania October 4, 2023 Analyst Jobs

Job Overview

Application & Access Management Analyst

CVPeople Tanzania | Full time

Dar es salaam, Tanzania | Posted on 10/02/2023

Job Purpose

The Application & Access Management Analyst is responsible for the end-to-end coordination of running core banking system end of day (EOD) process on daily basis, as well as coordinating the user access management review and monitoring activities.

Responsibilities

Run the bank’s core banking system end of day (EOD) daily process
Create, generate, and customize EOD and start of the day (SOD) reports in business objective (BO) server.
System optimization and process improvement
Performing analyses on software application functionality and suggesting improvements.
Consulting with the software development team, internal users, and clients to improve application performance.
Provide technical support for enterprise-level application systems.
Providing front-end support to clients and colleagues in other departments.
Provide support for application configuration and upgrades, and problem analysis and resolution for application problems, in conjunction with the users and external application or service suppliers where necessary.
Establishing the causes of application errors and escalating serious concerns to the Senior Engineer.
Research, diagnose, troubleshoot, and identify potential solutions for how to resolve an issue.
Maintaining the availability and reliability of applications to ensure that IT can effectively meet service targets in accordance with planned business objectives.
Assist with implementation of ICT application projects. Provide technical input where required.
Develop, implement, and maintain user access management processes and procedures.
Define, implement, and monitor processes for the minimal, controlled usage by technology staff of those wide-range access permissions necessarily held for support purposes.
Perform daily Joiners/ Movers/Leavers (JML) report review and address issues accordingly including timely removal of access permission.
Generate and/or prepare user’s profiles reports that detail their access rights for different systems.
Forward user profiles report to business units for their reviews within agreed timelines.
Forward exceptions picked during the user access reviews including access rights that violate the segregation of duties (SoD) principle.
Document user access reviews and ensure signed off review sheets are properly filed for future reference.
Continually devise ways of improving processes and procedures around reviews of user access
Provide information related to user access rights issues as requested by auditors.
Address audit and Management Assurance findings by performing actions under area of responsibility.
Ensure controls defined in audit finding closures or management assurance reports related to area ofresponsibility are embedded in daily operations.

Knowledge and Experience

Advanced Diploma or University degree on relevant field
BSc., BSc (Eng.) or BSc (Computers/IT) (Preferred)
3 years + experience in IT application support field preferably in the banking and financial industry
Well-rounded understanding of technology, operations, and business processes
Frequent System Downtimes
Handling support activities with regard to staff with various skills levels and different cultures over long distances with no regular physical contact
Liaising with vendors and having to deal with language barriers, etc.
Application availability, Stability and Operational functionality challenges experienced by the business users, as well as system accesses management issues and controls
Inadequate user knowledge on access management controls and requirements

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