Air Logistics Sales Representative at Kuehne+Nagel
Job Overview
Air Logistics Sales Representative at Kuehne+Nagel
Air Logistics Sales Representative
Kuehne+Nagel
Dar es Salaam
With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.
Your Role
This role is primarily tasked with developing + diversifying business so that income increases, guaranteeing the future growth of the organization and exceed predefined targets set on a yearly basis. Working closely with the pricing desk to negotiate the best rates and allocations with relevant carriers to maximize yields & business growth. Working closely with customer care teams to ensure superior service is constantly provided to the customers.
Your Responsibilities
- To own, monitor + drive all Business Unit sales activities of customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline to close profitable + sustainable customer deals.
- To align your sales efforts with Customer Care Managers, Pricing + Air Logistics Business Development teams, including pricing decisions.
- To monitor competition by gathering current marketplace information on pricing + products.
- To report customer feedback to the customer care team, supporting resolutions as required.
- To align with customer care colleagues when onboarding new customers. setting up the right structure for a successful partnership (credit facilities, Standard Operating Procedure and operational alignments) before we start the business.
- To maintain + update the most relevant customer information in internal systems.
- To regularly review customer portfolios with the Customer Care Managers and team.
- To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the customer care team.
- To visit at least 30 customers per Month, 50% of which must be new. Aim to develop and strengthen customer relationship as well as business development.
- Visit existing customer with the operational/customer care teams in order to enhance customer experience and relationship development.
- To prepare at least 50 quotations per month 50% to target the new business/clients.
- To prepare at least 50 opportunities per month, 50% for new clients, 100% must be through Quotation Tool.
- To prepare and participate in any tender opportunities within the customer portfolio provided.
- Create and manage a healthy customer/ opportunity pipeline and align a weekly catch up, market & pipeline update calls / meetings with Pricing Specialist.
- Communicate and co-ordinate specific customer requirements including Request for quote with the organization.
- Determine and follow the sales strategy on focused accounts in line with National Air Logistics Manager.
- Aggressively penetrate the market through sales leads and direction from business development, capture additional customer and market intelligence including contacting fellow peers in other Kuehne+Nagel stations.
Your Skills And Experiences
- Minimum Bachelors / First University Degree in Sales/Marketing/Economics or BA from a reputable Academic Institution.
- Preferred 2-5 years’ experience in Clearing & forwarding/logistics environment
- Preferred with project management experience, freight forwarding and commodity export experience
- Excellent communication skills & team player
- Advanced computer skills
- Professional Selling and Problem-solving skills
- Persuasive speaking, empathy, adaptability, ability to use positive language
- With patience, effective listening and time management skills
- Travel domestically
- Driving License
- Fluent in English and Kiswahili
Air Logistics Sales Representative at Kuehne+Nagel
How to Apply :
