Administration Coordinator Job Opportunity at Alistair Group Tanzania

Administration Coordinator Job Opportunity at Alistair Group Tanzania

Job Title: Administration Coordinator

Alistair Group Tanzania

Dar es Salaam

Company Overview

Alistair Group is one of East and Southern Africa’s fastest-growing service companies, delivering a wide range of self-performed logistics solutions across multiple geographies. Guided by the vision “To Make Africa Work Better,” Alistair Group combines operational excellence with entrepreneurial drive to provide integrated logistics and support services.

In 2024, the Group surpassed 1,000 employees and managed a fleet of over 1,000 trucks, reflecting its rapid growth and expanding footprint. With an ambitious growth strategy, Alistair Group continues to strengthen its impact across Africa.

Role Summary

The Operations Account Support Officer provides critical coordination and support across Operations, Commercial, and Finance functions. The role focuses on financial coordination, data auditing, operational support, and cross-functional alignment to ensure accurate reporting, smooth workflows, and uninterrupted service delivery to clients.

Accountabilities & Responsibility Areas

1. Financial & Administrative Coordination

• Liaise with the Finance team to ensure all completed jobs are accurately captured and invoiced on time.
• Track job completion status, billing readiness, and internal updates to support effective revenue assurance.
• Maintain oversight of administrative workflows to ensure visibility and operational efficiency (without direct responsibility for document preparation or issuance).

2. Data Auditing

• Conduct regular audits of client dashboards to ensure accuracy, relevance, and completeness of data.
• Validate that operational results align with information presented on client-facing dashboards.
• Review updates made by the Operations Account Manager to ensure accuracy, completeness, and compliance with internal standards.

3. Operational & Commercial Support

• Shadow the Operations Account Manager to learn core operational processes, including daily planning, journey management, escalation protocols, and client coordination.
• Provide basic operational coverage during the Operations Account Manager’s absence to ensure continuity of service delivery.
• Collaborate with the Commercial Account Manager on routine client management activities and follow-ups.
• Develop a strong understanding of commercial structures, pricing models, client expectations, and account-specific requirements.
• Serve as a secondary point of contact for clients on routine operational matters as required.

4. Cross-Functional Collaboration

• Act as a coordination link between Operations, Commercial, and Finance teams.
• Support smooth handovers, consistent execution, accurate reporting, and aligned communication across departments.

Education, Skills & Qualifications

• Bachelor’s degree in a related field (Freight Forwarding, Logistics, or equivalent).
• Knowledge of cargo clearance procedures under different regulatory regimes in Tanzania.
• Proficiency in Microsoft Office and/or Google Workspace tools.
• Strong attention to detail, analytical ability, and coordination skills.
• Ability to work collaboratively across multiple functions in a fast-paced environment.

Important Notices

Alistair Group reserves the right to withdraw from the recruitment process at any time at its sole discretion.
Participation in any aptitude test, assessment, or interview does not constitute an offer of employment or guarantee future employment.
Progression through any stage of the recruitment process does not imply an eventual offer of employment.

Data Protection & Privacy
By submitting your application, you consent to Alistair Group processing your personal information in accordance with the Company’s Privacy Policy.

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