Senior Manager Operational Risk I at TCB Bank
Job Overview
Senior Manager Operational Risk I at TCB Bank
Senior Manager Operational Risk I
TCB Bank
Overview
Tanzania Commercial Bank is dedicated to providing competitive financial services and creating value for stakeholders through innovative products, with a vision to be the leading bank in Tanzania for affordable, accessible, and convenient financial services. The bank prioritizes organizational development and effective human capital management by attracting, retaining, and developing a highly capable and qualified workforce to advance its goals and contribute to the nation.
Position: Senior Manager Operational Risk I
Rank: Principal Operational Risk Management Officer I
Department: Risk Management and Compliance
Section: Risk Management
Salary Scale: COBSS 9 (Principal Level I)
Reports to: Chief Manager Risk Management
Location: Dar es Salaam
Application Deadline: August 17, 2025
Position Objective
Ensure the bank complies with the Banks and Financial Institutions Regulations, the Bank and Financial Institutions Act, and minimizes operational and financial risks.
Ensure the bank’s policies, processes, and procedures align with business and Board of Directors’ risk appetite, are fully implemented, and adhered to by all incumbents.
Key Responsibilities
Develop and implement the Risk Management framework.
Develop a risk assessment and measurement system.
Identify current and emerging operational risks in the bank’s daily operations.
Monitor potential risks continuously and brief on situations requiring prompt action.
Develop risk tolerance limits for management and board approval, with periodic reviews.
Evaluate the impact of changes in legislation and company policies on operational risk.
Monitor positions against approved risk tolerance limits.
Coordinate the development and review of policies to address the bank’s risk exposure for board approval.
Develop risk alerts for risk identification across all business units.
Monitor market, economic, and financial trends, both within and outside the bank, and advise management on minimizing risk exposure.
Coordinate the development of risk monitoring and control measures in all business units.
Develop and implement operational risk management policies and procedures.
Conduct regular risk assessments across different business units and operations.
Collaborate with internal departments to identify and mitigate risks.
Identify potential risks related to processes, projects, and new initiatives.
Develop and implement strategies to prevent, mitigate, and eliminate operational risks.
Monitor and report on Key Risk Indicators (KRIs).
Investigate operational incidents and near misses.
Ensure compliance with regulatory requirements in internal controls.
Promote a culture of risk awareness throughout the organization.
Support internal and external audits related to operational risk.
Analyze risks associated with new products, processes, and systems to assess the bank’s ability to manage them and provide guidance to minimize exposure.
Prepare periodical risk reports to guide management in understanding the bank’s risk exposure for strategic interventions.
Conduct research and due diligence on other banks’ and financial institutions’ operational risk management to ensure TCB remains competitive.
Conduct periodic reviews to assess compliance with bank policies, procedures, and tolerance limits, reporting findings.
Create awareness among staff on risk management practices and arrange training for improved performance.
Mitigate, implement, and embed controls to address audit findings related to operational risk within allowed timeframes.
Analyze the effectiveness of processes and systems in user departments and recommend improvements.
Set Key Performance Indicators (KPIs) for direct reports and conduct semi-annual and annual reviews.
Ensure timely, accurate, and reliable data for risk reports, regulatory returns, and board presentations.
Perform other related duties as assigned by the supervisor.
Qualifications, Skills, and Experience
Master’s degree in Banking, Economics, Commerce, Business Administration (majoring in Accounting or Finance), Risk Management, Actuarial Sciences, Insurance, Statistics, or Banking from a recognized university or equivalent qualifications.
Minimum of 16 years’ working experience in a related field.
Strong leadership and people management skills.
Extensive knowledge of risk, risk systems, and industry regulations.
Expertise in the concepts, principles, and practices of operational risk.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in risk assessment methodologies and tools.
Knowledge of relevant regulations and compliance requirements.
Experience in developing and implementing risk management frameworks.
Strong organizational and time-management skills.
Experience in the financial industry is preferred.
Personal Attributes and Behavioral Competencies
Demonstrates Tanzania Commercial Bank core values: Customer Focus, Trustworthy, Creativity, Teamwork, and Excellence.
Ability to prioritize work and meet deadlines.
Capable of implementing projects/programs according to set objectives and timelines across a wide business platform.
Exhibits sound judgment, common sense, and good humor.
Strong leadership and people management skills.
Strong business acumen with the ability to grow business.
Ability to build effective relationships with all stakeholders.
Self-driven with a results-oriented mindset.
Effective data analysis skills.
Produces efficient and high-quality audit reports.
Application Process
Submit applications via the following link: https://www.tcbbank.co.tz/careers. Applications via other methods will not be considered.
Applicants must provide personal information, academic certificates, work experiences, and an application letter. Other credentials will be submitted during the interview for authentication and administrative purposes.
Shortlisted candidates may be subjected to security clearance, competency assessment, and physical capability assessment.
Tanzania Commercial Bank is committed to environmental, health, and safety management.
Late applications will not be considered.
How to Apply:
