Corporate Relationship Manager Job Opportunity at KCB Bank

Corporate Relationship Manager Job Opportunity at KCB Bank

Corporate Relationship Manager

KCB Bank

KEY RESPONSIBILITIES

• Growth in business volumes, customer base and wallet share.
• Adequacy of personal competence to effectively perform Relationship Management tasks.
• Consistency in adherence to and application of established policies, processes, and tools to achieve optimal efficiency, compliance and cost containment.
• Minimization of exposures to and impact of risks associated with KYC, AML and portfolio maintenance.
• Quality of management of customer expectations.

KEY RESULT AREAS

• Perspective
• Measurement Dimensions
• People
• Employee satisfaction
• Employee retention
• Competence development
• Customer Focus
• Customer satisfaction
• Customer base and active accounts growth targets
• Customer banking services wallet share
• Business Systems & Infrastructure
• Productivity or resource utilization standards or benchmarks
• Audit ratings
• Implementation of capability development and change programs
• Financial
• Customer deposit targets
• Loan & Advance targets
• Income (Revenue) targets

COMPETENCE REQUIREMENTS

• Interpersonal skills to create and maintain relevant business networks; and to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
• Technical skills to effectively perform Relationship Management activities/tasks in a manner that consistently achieves high quality standards or benchmarks.
• Sales skills to prospect and close business
• Knowledge of Corporate Banking products as well as other relevant products.
• Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
• Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

• University Degree preferably in Business Managements i.e. Accounting, Finance, Marketing
  Associate of chartered Institute of Bankers (or equivalent), MBA is an added advantage.
• Three years of experience with similar responsibilities

Job Info

Job Identification: 3515
Posting Date: 01/21/2025, 03:43 PM
Apply Before: 02/04/2025, 03:43 PM
Degree Level: Bachelor’s Degree
Job Schedule: Full time
Locations: Ali Hassan Mwinyi/Kaunda Drive Junction, P.O Box 804 Dar Es Salaam, TZ

Corporate Relationship Manager Job Opportunity at KCB Bank

How to Apply:

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