Warehouse Manager at Wasoko – Tanzania

Full Time Tanzania September 26, 2023 Procurement And Supply

Job Overview

Warehouse Manager

Wasoko · Tanzania

About the job

Wasoko is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Wasoko aims to provide everything a retailer needs, with no wholesalers or banks necessary.

We are growing rapidly across Africa, launching new markets, new cities, and new countries. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.

Location: {Tanzania}, {Zanzibar}

Role: Warehouse Manager

Fulfillment or Transport at Wasoko is a fun, fast-paced, agile, and people-focused business. We believe in the motto “We win through our people.”

You will support and manage the Logistics team members in a branch, ensuring they have everything they need to achieve and maintain their optimal level of performance. At the same time, you will ensure that operational activities are in line with profit and cost targets, SOP, and company policies.

This is a challenging role where you will have the opportunity to grow your career and be part of a strong team.

You must enjoy being part of a dedicated team working together to make a difference in the lives of our customers and employees in relevant and memorable ways.

If you are looking for a change and ready to make a difference … we are looking for you.

Reporting to: Country General Manager, {Tanzania}

Direct Reports: 3

If this sounds like a team you would like to join… Keep reading.

Expectation

Ability to communicate at all levels
Ability to manage change processes
Ability to drive standards within the business
You are able to work in a challenging environment
Drive a culture of accountability, results, and performance
Proven ability to design and implement or improve best-in-class inventory flows, e.g., optimized picking paths
Subject matter expertise in solving complex or process-related inventory management or transport issues

Duties & Responsibilities

You are a leader. Your top priority is to make sure all Logistics employees at the branch have what they need to do their tasks 110% of the time
What tool(s) do they need to function?
Do they have any blockages? Help them remove these blockages
Compliance? Policy, SOPs, and work instructions are aligned with the operations
Self-service data? Empower them to make decisions based on data while they do their jobs
Simplify the way our employees work – the goal is to get more for less (efficiency, productivity, etc.)
Ensure operational KPIs are met and exceeded and the business has visibility on the performance of the branch
Drive teams to achieve consistent delivery in full on time (DIFOT)
Ensure inventory accuracy and receivables are maintained above 99% of the time
Live by the principle of “The Customer is King” to ensure world-class customer service
Optimize last-mile costs per order, invest in continuous improvements to increase warehouse picker efficiency and reduce cost per pick, and forward plan to sweat vehicles as much as possible on every trip
Build a strong layer of managers/associates to support the ground operations team to ensure all inbound and outbound workflows are properly handled in accordance with Wasoko network guidelines, procedures, and delivery SLAs
Communicate fulfillment center constraints to key stakeholders to ensure inventory capabilities are fully aligned to reduce overstocks, eliminate out-of-stock and headstock
Monitor and create a feedback loop with 3P vendors, especially Transport to ensure performance is optimal and key business metrics and network standards are being met
Continuous review and evaluation of the transportation rate card with the goal of ensuring that 3P supplier rates are standardized and equal to or better than market rates
Coordinate, align, and support cross-functional stakeholders in the execution of new business development/projects/process changes
Invest time in training a new generation of strong people ready to take on new challenges and opportunities while maintaining the same level of excellence in execution
Create and foster an environment that promotes integrity, accountability, and a winning attitude while providing a safety net for our employees to thrive, have fun, and grow.

Requirements

Ability to lead, coach, and train employees
Exceptional organizational and analytical skills
Goal-oriented, assertive, and a practical problem solver
Ability to work independently and handle multiple projects
You have in-depth knowledge of last-mile logistics (inventory management and ERP processes (prior experience working with Manhattan and/or Loginext – highly desirable)) and transport (last-mile fulfillment, 3P vehicle management, etc.)
Extensive knowledge of the transportation and logistics industry with at least 5 years of experience. Excellent financial acumen with a good understanding of cost efficiencies
Degree in Transportation and Logistics, Supply Chain Management, Business Operations, Business
Administration or equivalent qualifications.
Or an advanced degree in the same field with experience in the logistics industry.

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