Sales Officer , Merchant Acquiring Job Vacancy at PalmPay

Sales Officer , Merchant Acquiring

PalmPay

Dar es Salaam

Transsnet Financial is a joint venture by Transsion and Netease which acts as an investment vehicle for finance products.

Transsnet Financial Tanzania Limited

Position: Sales Officer , Merchant Acquiring

Palmpay is looking to employ a passion-driven and detail-oriented Sales Officer, Merchant Acquiring to identify business growth opportunities and develop strategies to increase company revenue.

The Sales Officer, Merchant Acquiring will be responsible for driving offline/online merchant acquiring businesses (Chain Stores, restaurants, Supermarkets, FMCG, Pharmacy, Betting, eCommerce, etc), and developing strategies to increase sales revenue.

The ideal candidate will be apt in building strong business cases and relationships with strategic customers, and will be able to identify client demands to promote the organisation’s solution and achieve mutual satisfaction.

Duties and Responsibilities:

• Manage Merchant Acquiring project in key sectors.
• Setting goals and developing plans for business and revenue growth.
• Train merchants on the benefit of our products.
• Solve product/service issues reported by merchants.

Qualification & Required Skills:

• At least bachelor’s degree in Commerce, Sales, Marketing or related fields.
• Minimum of 2 years of experience as Sales Officer – Merchant Acquisition role in Banks / Fintech / PSP.
• Strong customer engagement, negotiation, analytical and marketing skills.
• Proficiency in all Microsoft Office applications.
• Extremely flexible, result oriented, hardworking with a strong track record of success.
• Self-motivated and able to work independently to meet and exceed sales targets
• Must possess excellent communication and interpersonal skills.
• Identify potential POS merchant pipelines
• Acquire new potential identified POS merchants
• Ensure new acquired merchants are provided with POS machines
• Train new acquired merchants on best POS transactions operation practices according to visa/MasterCard rules.
• Ensure new and existing merchants transact.
• Ensure Merchant relations through visits and calls for customer satisfaction and improving target business volumes.
• Analyze individual merchant’s performances .
• Provide technical and service support to clients
• Keep records of all queries related to merchants for monitoring purposes.
• Ensure merchants payments based on service level agreement
• Create and maintain merchant databases.
• Ensure only clean merchants are onboarded
• Ensure all merchants are trained on POS fraud matters at least once every quarter
• Ensure all merchants have signed POS Operation and fraud training confirmation documents.
• Ensure all signed training documents are safely archived

How to Apply:

Please send your resume to: [email protected]

Only qualified candidates will be contacted. We are an Equal Opportunity Employer .