Finlanza Job Vacancy in Kenya, April 2023
Job Overview
Finlanza Job Vacancy in Kenya, April 2023
Sales & Marketing Intern
Finlanza (Zoho Authorized Partner) Nairobi, Nairobi County, Kenya
About the job
This is a remote position.
About The Role
We are seeking a highly motivated Sales, Marketing, and Customer Support Intern to join our company. The ideal candidate will assist the sales team in prospecting new business and expanding our customer base. Additionally, the intern will support marketing initiatives and customer support activities to ensure that our clients receive excellent service. We are looking for a genuine self-starter who has ability, potential, and a thirst to learn and grow as the company does.
Responsibilities
Marketing responsibilities include:
Assisting with the content on our new website and all of our materials.
Assist with developing marketing campaigns, social media content, and email marketing efforts.
Playing a leading role in building marketing campaigns and promotions, including cross promotions, partnerships with other companies.
Selling us in for events and creating and hosting our own.
Developing content – both written and video.
Managing content and distribution across our social media channels.
Sales responsibilities include:
Assist with lead generation and qualification by conducting research on potential clients and identifying new business opportunities.
Collaborate with the sales team to develop and execute sales strategies that drive revenue growth.
Preparing documents and proposals to send to potential clients and arranging meetings.
Occasionally taking initial calls from inbound enquiries, confidently explaining our service and capturing necessary information in the CRM
Gathering up-to-date information on our sector and our competitors
Customer Support responsibilities include:
Support customer service efforts, including responding to client inquiries and resolving customer issues in a timely and professional manner.
Work with other team members to develop and maintain client relationships.
Requirements Ideal Qualifications
All candidates must meet the following minimum requirements to be considered for this opportunity.
Applied understanding of basic sales & marketing principles
Ability to work with a diverse virtual team
Familiarity with major social media platforms (Facebook, Twitter, YouTube, LinkedIn etc.)
Comfortable with multitasking in a deadline-driven environment
Basic photography, image and video editing, as well as graphic design skills
Proficient with the use of Microsoft Office (Excel, Outlook, PPT)
Experience with the use of Canva and social media management tools
Experience with Zoho Suites will be an added advantage
Background in bookkeeping, accounting will be an added advantage
Superb interpersonal skills, including ability to build rapport with clients quickly
Understanding of the sales process and dynamics
A Degree in Sales, Marketing, Economics, Business or related field
1-2 years Sales and/or marketing experience
Benefits What We Offer
An exciting and fast-paced start up environment
Friendly team and monthly socials together
Support from a mentor on how to grow your future career
Informal ongoing development and training on other key business skills, such as project management
A great foundation for a future career in the finance and technology sector
As a young company, you will have the freedom to drive continuous improvements in how we operate – and we genuinely want you to drive improvements and take the lead, not just take direction.
Applicants should be adaptable, flexible and proactive in developing their own skills and capabilities. We celebrate leaders at every level of the business who demonstrate independence in their work while contributing to the culture and broader environment of the Finlanza team.
You should love the idea of supporting a team while also being able to work independently. As a small business you will also have a key role to play as a team member in helping us to ensure that our clients have a positive and seamless experience.
You must enjoy interacting with customers and partners, demonstrate excellent attention to detail, and be able to multi-task. You will often be the face (digitally, written, and sometimes in person) of Finlanza and must be comfortable and confident this role.
This is a remote paid internship, with the potential for a full-time position based on performance. If you are a motivated self-starter with a passion for sales, marketing, and customer support, we encourage you to apply.
